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VIP Customer service in Airline Business - German speakers
BlueLink International CZ s.r.o.
Place of work
Olivova 4, Praha 1, 110 00, Prague
Olivova 4, Praha 1, 110 00, Prague
Contract type
full-time
full-time
Start date
01.26.2015
01.26.2015
Information about the position
Job description, responsibilities and duties
• Provide full support to our Air France VIP customers
• Provide information about loyalty programs
• Work for Air France, Delta Airlines and KLM customers
• Provide full customer support and assist passengers navigating on the airline's website
• Create and/or modify flight tickets using expert airline systems
• Suggest optimal solutions in accordance with internal procedures
• Work with special airline applications
• Provide information about loyalty programs
• Work for Air France, Delta Airlines and KLM customers
• Provide full customer support and assist passengers navigating on the airline's website
• Create and/or modify flight tickets using expert airline systems
• Suggest optimal solutions in accordance with internal procedures
• Work with special airline applications
Employee perks, benefits
• Full training program
• Discounted flight tickets
• 2 times per week free language courses, fitness center, swimming pool and meal tickets
• 23 paid days off
• Multicultural team of people from the whole world
• Modern and friendly working environment
• Everyday communication with native speakers
• Offices located in the center of Prague, close to the Wenceslas Square
• Discounted flight tickets
• 2 times per week free language courses, fitness center, swimming pool and meal tickets
• 23 paid days off
• Multicultural team of people from the whole world
• Modern and friendly working environment
• Everyday communication with native speakers
• Offices located in the center of Prague, close to the Wenceslas Square
Information about the selection process
We start in February 2015.
If you are interested in this position, please fill in our questionnaire and add your structured CV in English.
If you are interested in this position, please fill in our questionnaire and add your structured CV in English.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2) and German - Advanced (C1)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
• Willingness to communicate and help customers
• Professionalism, accuracy, punctuality, responsibility
• Professionalism, accuracy, punctuality, responsibility
Advertiser
Brief description of the company
BlueLink International CZ is an international customer service centre belonging to Air France Group. We are providing assistance line in the field of luggage claims, loyalty programmes, booking of flight tickets and other customer services to airline and hotel chain clients.
Number of employees
250-499 employees
ID: 2009198
Dátum zverejnenia: 10.2.2015
2015-02-10
lokalita: Prague Pozícia: Air Ticket & Package Holiday Vendor, Call Centre Supervisor, Call Operator, Helpdesk Operator, Sales Representative Spoločnosť: BlueLink International CZ s.r.o.