Product Support Engineer

BALANCED HR s.r.o.

Place of work
Slovak Republic
Contract type
full-time
Start date
ASAP/by agreement
Wage (gross)
by agreement

Information about the position

Job description, responsibilities and duties


  • High-level design of delivered complex surveillance systems for enterprise/public customers
  • Introduction of new product features to customers, help customer to select and configure products
  • Training technical staff of customer, helping them improve the level of technology
  • Communication with customers to resolve technical issues and provide "how to" training sessions regarding company products – camera security systems and accessory equipment
  • Understand and consolidate customer demand for products, feedback to product department for product improvement
  • Cooperation with sales staff during preales phase, analysis of the practical needs of customers, provide a complete project plan
  • Processing projects: the bidding work, help customers make the tender documents, make project tender according to the required standard
  • Cooperation with Sales Department to determine phase of the project to understand the real project status, forecast project risk and seek the solution

Employee perks, benefits


  • Work for stable international company
  • Dynamic environment
  • Flexible working time
  • Regular product training
  • Home-office availability

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Driving licence

B

Personality requirements and skills


  • Experience with maintaining camera systems min. 2 years (design of complex solutions)
  • Deep knowledge of video surveillance systems as advanced IP cameras, DVR, NVR, video management systems,
  • Active knowledge of English
  • Communication and presenting skills
  • Pro-client oriented approach
  • Team spirit
  • Flexibility
  • Driving license

Advertiser

Brief description of the company

BALANCED HR s.r.o. is a personnel-consultancy company based on market knowledge and many years of international experience in the areas of search and selection of candidates for a wide range of industries (automotive, mechanical engineering, electrical engineering, food processing, ...), energetics, trade, logistics, finance, IT and telecommunications.

The company is a holder of a licence to offer recruitment services.

Number of employees

20-24 employees
ID: 3143547  Dátum zverejnenia: 27.7.2017  Pracovná ponuka je prevzatá z inej stránky alebo zdroja. Základná zložka mzdy (brutto) a ďalšie odmeny: by agreement
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