Ľutujeme, spoločnosť ponúkajúca danú pracovnú pozíciu ukončila zverejnenie ponuky na stránke.
Ďakujeme za porozumenie.
Zobraziť podobné ponuky
Ďakujeme za porozumenie.
Zobraziť podobné ponuky
Customer Care Administrator with Italian Language
BALANCED HR s.r.o.
Place of work
Bratislava region, Bratislava
Bratislava region, Bratislava
Contract type
full-time, part-time, agreement-based (Temporary jobs)
full-time, part-time, agreement-based (Temporary jobs)
Start date
ASAP/dohodou
ASAP/dohodou
Wage (gross)
dohodou
dohodou
Information about the position
Job description, responsibilities and duties
- Managing inbound calls in a timely manner
- Order processing and communication with customers
- Identifying customer´s needs
- Clarifying desired information; researching, locating and providing information
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions
- Escalating unresolved problems
- Processing replacement orders and follow up the delivery of sent products
- Attend educational seminars (product trainings, etc.)
- Attend and participate in weekly department meetings
- Making and sending reports regarding calls, orders if needed
- Meet personal / team target (qualitative & quantitative)
- Other duties as assigned by Manager
Employee perks, benefits
- Job in an international highly demanding environment
- Professional development, further education
- Other benefits
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2) and Italian - Upper intermediate (B2)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
- Secondary or university education
- Fluent English and Italian language is a must
- Experience with a similar position
- Advanced PC skills – MS Office
- Very good communication skills
- Positive attitude towards customers and colleagues
- Willingness for change and improvement
Advertiser
Brief description of the company
BALANCED HR s.r.o. is a personnel-consultancy company based on market knowledge and many years of international experience in the areas of search and selection of candidates for a wide range of industries (automotive, mechanical engineering, electrical engineering, food processing, ...), energetics, trade, logistics, finance, IT and telecommunications.
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
Number of employees
20-24 employees
ID: 3036975
Dátum zverejnenia: 28.4.2017
2017-04-28
lokalita: Bratislava region, Bratislava Pozícia: Administrative Worker, Official, Customer Support Specialist, Distribution Clerk, Helpdesk Operator, Sales Officer Spoločnosť: BALANCED HR s.r.o.
Pracovná ponuka je prevzatá z inej stránky alebo zdroja.
Základná zložka mzdy (brutto) a ďalšie odmeny: dohodou