Customer Service Officer

BALANCED HR s.r.o.

Place of work
Bratislava region
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties


  • Responsible for handling and following through with all customer inquiries

  • Monitoring scheduled shipment dates to ensure timely delivery

  • Communicating product availability and price list information to customers

  • Registering customer orders and service jobs

  • Ordering goods from external/internal suppliers

  • Monitoring of stock levels

  • Receiving and handling claims

Employee perks, benefits


  • Work for international company

  • Dynamic and multinational environment

Information about the selection process

Information about our client will be presented only selected candidates

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2)

Other knowledge

SAP - Advanced

Personality requirements and skills


  • 2-3 years of experience in within a similar sales support or customer support role

  • Active command of English language is MUST!!!

  • German language is an advantage

  • Computer literacy SAP, MS Office

  • Excellent customer service, communication and organizing skills

  • Ability to handle claims and conflicts, willingness and strong drive to learn new things

  • Team player

Advertiser

Brief description of the company

BALANCED HR s.r.o. is a personnel-consultancy company based on market knowledge and many years of international experience in the areas of search and selection of candidates for a wide range of industries (automotive, mechanical engineering, electrical engineering, food processing, ...), energetics, trade, logistics, finance, IT and telecommunications.

The company is a holder of a licence to offer recruitment services.

Number of employees

20-24 employees
ID: 2424714  Dátum zverejnenia: 5.2.2016  Pracovná ponuka je prevzatá z inej stránky alebo zdroja.