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Customer Service Officer
BALANCED HR s.r.o.
Place of work
Bratislava region
Bratislava region
Contract type
full-time
full-time
Start date
ASAP
ASAP
Information about the position
Job description, responsibilities and duties
- Responsible for handling and following through with all customer inquiries
- Monitoring scheduled shipment dates to ensure timely delivery
- Communicating product availability and price list information to customers
- Registering customer orders and service jobs
- Ordering goods from external/internal suppliers
- Monitoring of stock levels
- Receiving and handling claims
Employee perks, benefits
- Work for international company
- Dynamic and multinational environment
Information about the selection process
Information about our client will be presented only selected candidates
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
Language skills
English - Upper intermediate (B2)
Other knowledge
SAP - Advanced
Personality requirements and skills
- 2-3 years of experience in within a similar sales support or customer support role
- Active command of English language is MUST!!!
- German language is an advantage
- Computer literacy SAP, MS Office
- Excellent customer service, communication and organizing skills
- Ability to handle claims and conflicts, willingness and strong drive to learn new things
- Team player
Advertiser
Brief description of the company
BALANCED HR s.r.o. is a personnel-consultancy company based on market knowledge and many years of international experience in the areas of search and selection of candidates for a wide range of industries (automotive, mechanical engineering, electrical engineering, food processing, ...), energetics, trade, logistics, finance, IT and telecommunications.
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
Number of employees
20-24 employees
ID: 2424714
Dátum zverejnenia: 5.2.2016
2016-02-05
lokalita: Bratislava region Pozícia: Call Operator, Customer Support Specialist, Helpdesk Operator Spoločnosť: BALANCED HR s.r.o.
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