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Senior Customer Support and Logistic Specialist
BALANCED HR s.r.o.
Place of work
District Ilava, District Trenčín
District Ilava, District Trenčín
Contract type
full-time
full-time
Start date
ASAP
ASAP
Information about the position
Job description, responsibilities and duties
Being responsible for overviewing product delivery from Asia to EMEA region
Verifying order requests with EMEA customers
Checking a product availability on stock, or contacting client’s production facilities to place production requests
Keeping eye on meeting production due dates, making sure transportation means are booked and confirmed
Preparing all documents necessary for import of products to EMEA countries
Informing customers about obstacles on production or transportation side, and estimated delivery dates
Preparing regular KPI reports
Continuously improving existing logistics processes and optimizing logistic costs
Supporting and advising other Customer Support and Logistic Specialists
Verifying order requests with EMEA customers
Checking a product availability on stock, or contacting client’s production facilities to place production requests
Keeping eye on meeting production due dates, making sure transportation means are booked and confirmed
Preparing all documents necessary for import of products to EMEA countries
Informing customers about obstacles on production or transportation side, and estimated delivery dates
Preparing regular KPI reports
Continuously improving existing logistics processes and optimizing logistic costs
Supporting and advising other Customer Support and Logistic Specialists
Employee perks, benefits
Good salary conditions
Yearly bonus up to 10% of annual salary
Internal trainings, relax program
Good job in an international environment
Yearly bonus up to 10% of annual salary
Internal trainings, relax program
Good job in an international environment
Company on whose behalf the position is being filled
Electrical industry
Our client is an internationally recognized company.
Our client is an internationally recognized company.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Educational Specialization
Technical field
Language skills
English - Upper intermediate (B2) or Chinese - Upper intermediate (B2)
Other knowledge
Microsoft Outlook - Advanced
Microsoft Excel - Advanced
Microsoft Word - Advanced
SAP - Advanced
Microsoft Excel - Advanced
Microsoft Word - Advanced
SAP - Advanced
Driving licence
B
Number of years of experience
3
Personality requirements and skills
High school/University degree (preferably technical field)
Deep understanding of logistic processes and production planning in manufacturing environment
Customer support and logistic planning working experience
Active command of written and spoken English is must
Active command of written and spoken Chinese is a huge advantage
PC literacy – MS Office, Outlook, (SAP is an advantage)
Strong communication and organizational skills are inevitable as well as preciseness, pro-active approach and responsibility
Deep understanding of logistic processes and production planning in manufacturing environment
Customer support and logistic planning working experience
Active command of written and spoken English is must
Active command of written and spoken Chinese is a huge advantage
PC literacy – MS Office, Outlook, (SAP is an advantage)
Strong communication and organizational skills are inevitable as well as preciseness, pro-active approach and responsibility
Advertiser
Brief description of the company
BALANCED HR s.r.o. is a personnel-consultancy company based on market knowledge and many years of international experience in the areas of search and selection of candidates for a wide range of industries (automotive, mechanical engineering, electrical engineering, food processing, ...), energetics, trade, logistics, finance, IT and telecommunications.
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
Number of employees
20-24 employees
ID: 1701829
Dátum zverejnenia: 27.3.2014
2014-03-27
lokalita: District Ilava, District Trenčín Pozícia: Call Centre Supervisor, Customer Support Specialist, Dispatcher/Traffic Controller, Logistics Clerk, Production Planner Spoločnosť: BALANCED HR s.r.o.