Field Applications Engineer

Awesense Europe s.r.o.

Place of work
Pražákova 503/36, 61900 Brno - Horní Heršpice, Bratislava, Brno - City
Contract type
full-time
Start date
01.06.2016

Information about the position

Job description, responsibilities and duties

Awesense is currently seeking a Field Applications Engineer based out of Eastern Europe to assist with implementing our systems in the field, contribute to the evolution of our product portfolio, and contribute to the development of new business for our markets. In this role, you will combine front line technical support, on-site training of customers and sales, and actively attempt to influence customer purchasing decisions. Your technical strengths and customer-facing skills will play an important role in ensuring customer satisfaction for existing and new accounts.

Key Responsibilities:
- Provide pre-sales and post-sales support for the Awesense product portfolio;
- Act in the role of subject matter expert in Awesense products;
- Travel throughout Europe up to 50% of time;
- Conduct presentations on product and project details
- Provide feedback to management and marketing for product requirements based on trends and observations;
- Work with minimal supervision and exercise appropriate discretion to establish and maintain good customer relationships for successful services delivery;
- Take the lead or assist in the development of responses to RFP/RFI/RFQ;
- Provide technical presentations and demonstrations of Awesense technology;
- Assist in the production of product spec sheets, applications notes, white papers, and other collateral;
- Other duties as required.

Requirements for the employee

Candidates with education suit the position

University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

Power distribution and generation, Power engineering

Language skills

English - Upper intermediate (B2) and Czech - Upper intermediate (B2) and Slovak - Upper intermediate (B2)

Other knowledge

Microsoft Excel - Advanced
Microsoft PowerPoint - Advanced
Microsoft Word - Advanced

Driving licence

B

Personality requirements and skills

- Demonstrated ability as a self-starter, able to work diligently with minimum supervision
- Excellent communication skills and demonstrated ability to act as customer liaison leading to a high level of customer satisfaction
- Excellent project management skills
- Technical training and a strong technical background in power distribution systems, metering & billing, or related topics
- Demonstrated experience in handling support calls and debugging possible defects in software applications and hardware devices
- Strong knowledge of Windows-based systems, and radio communications
- Strong verbal and written communication skills for interfacing with customers; strong customer service and presentation skills and ability to handle issues from inception to conclusion.
- Fluency in English is an asset

Advertiser

Brief description of the company

Our mission is to optimize humanity's largest machine - the electrical grid. Awesense's integrated system for smart in-grid data collection and advanced analytics provides true intelligence into the distribution grid. Our system places a special emphasis on risk-based identification of non-technical losses and has a proven track record of cutting losses in half within 3 years. Our system involves attaching electronic sensors called Raptors to the power base that sends data to our cloud analytics platform - TGI. We are a team of hardcore data engineers, developers, and doers who love building great things.

Awesense Europe s.r.o. is subsidiary of Awesense Wireless Inc. based in Vancouver BC, Canada.

Number of employees

20-24 employees
ID: 2447297  Dátum zverejnenia: 26.4.2016