Customer support with English and German language

Atlas Copco s. r. o.

Place of work
Elektrárenská 4, Bratislava
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

We are looking for a professional who will ensure maximal customer satisfaction and timely cash collection by prompt customer claims & requests handling, professional communication with the customers, proper invoicing and ensuring efficient goods flow.

Register orders in SAP
Responsibility for invoicing and collection
Receiving and handling claims
Order goods from internal suppliers
Actively monitor open orders, communicate with internal and external partners about delays
SAP CRM administration for service technician

Employee perks, benefits

* Sport Benefits
* 25 days of vacation
* Opportunities to use other foreign languages
* Dynamic and multinational environment

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1) or German - Upper intermediate (B2)

Other knowledge

Microsoft Outlook - Advanced
Microsoft Excel - Advanced
Microsoft Word - Advanced
SAP - Advanced

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

* English (advanced) + German (intermediate)
* At least secondary education with leaving examination is a must
* 2 years of experience in communication with customers preferred
* PC skills: MS Office - MS Word, MS Excel
* Good planning and follow up skills, ability to prioritize work and work under pressure
* Good communication and organizing skills
* Team player
* Ability to handle claims and conflicts
* Proactive, open minded personality with can-do approach
* Willingness and strong drive to learn new things

Advertiser

Brief description of the company

Atlas Copco has been driven by an innovative spirit ever since the start in 1873 in Sweden. We have always believed, that there is a better way of doing things. Today we are a world-leading provider of sustainable productivity solutions for a large number of customers. For example our compressors help to blow air into baby´s incubators and with our construction machines we build hospitals. Every third car in the world is produced thanks to our tools and our vacuum pumps help to pack food in the factories. Based on our company vision First in Mind - First in Choice® we try to keep our customers always satisfied and this is supported by our 3 core values: Innovation, Interaction and Commitment.

Number of employees

250-499 employees

Contact

Contact person: Mgr. Monika Zacková
E-mail: send CV
ID: 2912806  Dátum zverejnenia: 30.1.2017