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Customer Support and Communication Manager
Atlas Copco s. r. o.
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
We are now recruiting candidates for Customer Support and Communication Manager position. We are looking for a professional who will maximize customer satisfaction and cash collection by ensuring professional support is provided to the customers by subordinated customer support team and lead marketing communication resources in order to generate business potential.
CUSTOMER SUPPORT AGENDA:
* Lead the customer support team in line with the company people management strategy and related principles
* Responsible for invoicing and communicating availability and prices to the customers
* Order goods
* Customer and product master data maintenance
* Handle claims
MARKETING COMMUNICATION AGENDA:
* Plan, orginaze and execute company/team events or events for customers
* Regularly update company webpages and social media profiles
* Prepare marketing materials
* Coordinate global marketing communication rollouts in asigned area
CUSTOMER SUPPORT AGENDA:
* Lead the customer support team in line with the company people management strategy and related principles
* Responsible for invoicing and communicating availability and prices to the customers
* Order goods
* Customer and product master data maintenance
* Handle claims
MARKETING COMMUNICATION AGENDA:
* Plan, orginaze and execute company/team events or events for customers
* Regularly update company webpages and social media profiles
* Prepare marketing materials
* Coordinate global marketing communication rollouts in asigned area
Employee perks, benefits
* Company car
* Comapy mobile phone
* Sport benefits
* 25 days of vacation
* Team building activities
* Dynamic and multinational environment
* Comapy mobile phone
* Sport benefits
* 25 days of vacation
* Team building activities
* Dynamic and multinational environment
Information about the selection process
In case you are interested in this position send us your Professional CV in English language. Do not send us your photo or unnecessary personal information. Please, do not contact us via telephone. We will contact selected candidates directly and not selected candidates will receive e-mail notification.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2) or Slovak - Intermediate (B1)
Other knowledge
Microsoft Word - Advanced
Microsoft Excel - Basic
Microsoft PowerPoint - Advanced
Microsoft Excel - Basic
Microsoft PowerPoint - Advanced
Driving licence
B
Number of years of experience
4
Personality requirements and skills
* Language: English (advance), Slovak/Czech (communicative) other language - advantage
* At least secondary education with leaving examination is a must
* Min. 4 years experience in either Marketing Communication or Customer Support function, combination of both - strong advantage
* Leadership Experience - advantage
* PC skills: MS Office - MS Word, MS Excel, MS PowerPoint
* Good planning and follow up skills, ability to prioritize work and work under pressure
* Good communication and organizing skills
* Team player
* Ability to handle claims and conflicts
* Proactive, open minded personality with can-do approach
* Willingness and strong drive to learn new things
* Driving license and willingness to travel regularly within the assigned territory
* At least secondary education with leaving examination is a must
* Min. 4 years experience in either Marketing Communication or Customer Support function, combination of both - strong advantage
* Leadership Experience - advantage
* PC skills: MS Office - MS Word, MS Excel, MS PowerPoint
* Good planning and follow up skills, ability to prioritize work and work under pressure
* Good communication and organizing skills
* Team player
* Ability to handle claims and conflicts
* Proactive, open minded personality with can-do approach
* Willingness and strong drive to learn new things
* Driving license and willingness to travel regularly within the assigned territory
Advertiser
Brief description of the company
Atlas Copco has been driven by an innovative spirit ever since the start in 1873 in Sweden. We have always believed, that there is a better way of doing things. Today we are a world-leading provider of sustainable productivity solutions for a large number of customers. For example our compressors help to blow air into baby´s incubators and with our construction machines we build hospitals. Every third car in the world is produced thanks to our tools and our vacuum pumps help to pack food in the factories. Based on our company vision First in Mind - First in Choice® we try to keep our customers always satisfied and this is supported by our 3 core values: Innovation, Interaction and Commitment.
Number of employees
250-499 employees
Contact
ID: 1989062
Dátum zverejnenia: 22.1.2015
2015-01-22
lokalita: Bratislava Pozícia: Administrative Worker, Official, Internal Communication Specialist, Marketing Officer, Marketing Specialist Spoločnosť: Atlas Copco s. r. o.