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Billing Administrator

Place of work
Tomasikova, Bratislava
Contract type
full-time

Information about the position

Job description, responsibilities and duties

Location: Lakeside Park, Bratislava
Working hours: US working hours ( 2pm-10:30pm)
Contract: 1 year, then it may be prolonged

The mission of the AT&T Dispute Management Team is to resolve queries and disputes, related to invoicing and contracting, in an accurate and timely manner establishing and rectifying the root cause to prevent recurrence.
The role is very much that of a ‘Problem Solver’, an aptitude to assimilate data from various sources, having confidence in the use of technical tools and standard Microsoft software, accompanied with strong communications skills, will lead to success in this role.
The successful candidate will be able to demonstrate problem solving, time and conflict management behaviours and have a strong respect for process. Excellent written and oral English Language skills are essential in AT&T’s international work environment as are team working skills.
The role is ever changing, with its responsibilities expanding in line with the needs of the business and its changing service offerings / associated tool sets. The successful candidate should be enthusiastic toward, and committed to, improving their own skills set in the area of AT&T’s services and billing systems.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Educational Specialization

Telecommunications

Personality requirements and skills

Language skills:
  • Fluent English language communication skills are required including proficient writing ability
Education and qualifications:
Other skills:
  • PC literate with experience of a range of software packages.
  • Ability to work to tight deadlines while maintaining output quality
  • The ability to interact on the phone with customers and their peers during problem determination process. Prior experience interfacing directly with customers, project managers and internal organisations is desired.
  • Flexible, Analytical mind, Problem solver, Stress resistant, Team player

Advertiser

Brief description of the company

Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.

Contact

Contact person: Katerina Velka
E-mail: send CV
Apply now

More good reasons to join us...


Sickness compensation plan, Private medical program, Extensive life and disability insurance

Employee discounts

Company team building events, Sports & culture

Numerous lifestyle discounts

Annual team award bonus, Special bonus for important life events

Award winning AT&T university

On-site parking
ID: 2901164  Dátum zverejnenia: 20.1.2017