Global Equipment Logistics Requisitioning Specialist

We are looking for Global Equipment Logistics/Requisitioning Specialist to be based in our office in Kosice or Bratislava, Slovakia. This is a perfect role for someone who is passionate about new technology and hardware; someone with strong English skills and Microsoft Office Package ( excel, word and power point). In this role you will learn a lot, you will speak to internal and external stakeholders. This is a great place to start or continue your professional career.

We are looking forward to your applications!

Job tasks and responsibilities:

• Procuring CPE (customer premise equipment – network equipment), processing orders, licenses and company customer’s invoices for more than 130 countries in the world. Managing purchase orders for assigned accounts on an end-to-end principle. Trade invoice database management, updating bill records and accounts. Monitoring refunds, sales negotiations with the largest IT vendors.
• Coordination/ overlooking of all hardware staging activity, configuration, testing and shipment of all Managed Services CPE at all hardware Staging centers to the customer’s premises from a process and time perspective to meet the Customer’s required time frames as well as to resolve all custom clearance issues in the exportation of the equipment from the US and EU to foreign countries.
• Creation of commercial invoices and custom clearance documents that accompany the shipment of Managed Services equipment to international locations outside of the US and EU. Work with the staging centers, Trade Compliance team, and the procurement team in the preparation and review of all international documents and tracking of the equipment to ensure it gets delivered at the lowest cost in the shortest timeframe.
• Support an international invoice and billing process to accurately bill the Legal Entity for all equipment staged and shipped from the US to international countries.
• Assisting the staging centres in troubleshooting and resolving hardware failures, configuration and IOS problems, missing or corrupt data, shipping errors and expedites. Also coordination of purchase receipts and Inventory database maintenance.
• Day-to-day seed stock level maintenance for managed services. Inventory management activities by raising bulk POs to various hardware suppliers (McAffee, Cisco, BayTech) order tracking, resolving of related issues
• Coordination/overlooking of all returned hardware retrieval activity of AT&T various services within the US to our US warehouses, which is then tested, inventoried and re-deployed, traded in on newly purchased hardware or scrapped. Including investigation and follow up on retrieval requests until successful closure
• Updating and maintaining HW inventory database, tools and systems
• Interaction in overall with Project Implementation Management, System Engineers, carriers and AT&T brokers , Procurement and Vendor teams as well as with local in-country vendors and staging teams in Latin America and Asia Pacific regions, Europe Union and Middle East.
• Creating various reports per requirement from the upper management and for the reporting needs of the team
• Also handling resale orders other than usual leased services where the individual is primarily responsible for order validation, configuration variety of hardware, order submissions to vendors in AT&T tools and systems as well as invoice reconciliation, customer billing and managing customer dispute resolutions.

Required Skills:
Required:
English language-active (speaking, writing) Upper intermediate
Computer skills-user: MS Office package-advanced,Windows
University degree

Technical Knowledge:
1) Computer literate with experience of a range of software packages
2) Good analytical and work skills
3) A confident communicator with the ability to communicate effectively with vendors and customers.
4) Cisco router/switch configuration and Paradyne CSU / DSU experience required in order being able to solve configuration error situations

Qualifications:
Desired, not essential:
• General working knowledge of Customer’s Managed Services CPE
• Cisco router configuration and Paradyne CSU / DSU experience
• Equipment Logistics warehouse inventory management and shipment methods

Personal characteristics:
1) Ability to work under tight deadlines while maintaining quality output
2) Strong commitment to process and quality improvement
3) A confident communicator with the ability to communicate effectively with vendors and customers
4) Self-motivated , proactive and willing to take ownership of issues and drive
5) Good team member, with ability to quickly establish credibility and rapport

Working Hours:
This position will support US working day hours which is reflected in double shifts working: 9am - 5.30pm and 2.30pm - 11pm local Slovak time.

Continuous/standard level of occasional extra working hours and working during Slovak National Holidays is required. Occasional support for special cases may be required during weekends from time to time. You will be compensated for for extra hours and US working hours.

*Taxi service is provided after late shift to our employees (within Bratislava or Kosice center)

Meal Vouchers
Great holiday allowance
Annual Bonus