IT Technical Support

We are looking for an IT Specialist who will be responsible for quality IT problem management and IT customer care.

You will be in daily contact with internal customers in Bratislava, responding to and resolving IT service requests according to specified service level agreements (SLA’s). Requests will be initiated by the IT Service Desk, which customers are asked to contact initially to report faults.

What will you do?
• providing end-users with IT on-site support as needed, performing installation, configuration, analysis, and troubleshooting of desktop software and hardware, network components, remote access, and other IT infrastructure and telecommunication matters as well as ensuring that all supported client software performs to specification
• verifying that users are in full compliance with company standards, security, and are fully licensed for whatever products they are using
• configuration new PCs with the standard AT&T image, and delivery to the end-user, with training as necessary
• Participating in the development of quality tools and quality management processes in a continuous improvement environment

• Compensation for income loss due to sickness
• Additional Trainings and Development provided; certifications supported and paid by company
• Opportunities for career growth within the company
• Extended Meal vouchers
• Advanced medical program
• Company risk life insurance
• Center team building events
• Discounts to various shops, events, cinemas, fitness centers language school, etc.

In order to apply, please, click on the button below and create you AT&T candidate profile in our career section.
Candidates who match our criteria will be contacted via phone.