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Sr. Associate Technical Support

Place of work
Bratislava
Contract type
full-time

Information about the position

Job description, responsibilities and duties

Location: Bratislava or Kosice, Slovakia
Working time: US working time / 2:00pm - 10:30pm /
Contract type: Fixed-term contract ( maternity leave cover )

  • Provisioning and support of Hosted Virtual Desktop (HVD)
  • Meet with end users, gather requirements, provide education and instruction, entitle end users to HVD pools, migrate data
  • Provide post-provisioning support and additional support as needed to end users.
  • Troubleshooting and problem resolution
  • Manage activities via multiple ticketing systems
  • Work with various teams and organizations
  • Must work US hours - eastern time

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

  • Advanced written & spoken English
  • Working experience with technical troubleshooting in Windows environment
  • Good communication skills
  • Good organizational skills
  • Ability to work multiple tasks
  • Understanding of cloud computing

Advertiser

Brief description of the company

Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.

Contact

Contact person: Katerina Velka
E-mail: send CV
Apply now

More good reasons to join us...


Sickness compensation plan, Private medical program, Extensive life and disability insurance

Employee discounts

Company team building events, Sports & culture

Numerous lifestyle discounts

Annual team award bonus, Special bonus for important life events

Award winning AT&T university

On-site parking
ID: 2237862  Dátum zverejnenia: 27.8.2015