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Join a multi-national company and
Sr. Associate Technical Support
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Location: Bratislava or Kosice, Slovakia
Working time: US working time / 2:00pm - 10:30pm /
Contract type: Fixed-term contract ( maternity leave cover )
Working time: US working time / 2:00pm - 10:30pm /
Contract type: Fixed-term contract ( maternity leave cover )
- Provisioning and support of Hosted Virtual Desktop (HVD)
- Meet with end users, gather requirements, provide education and instruction, entitle end users to HVD pools, migrate data
- Provide post-provisioning support and additional support as needed to end users.
- Troubleshooting and problem resolution
- Manage activities via multiple ticketing systems
- Work with various teams and organizations
- Must work US hours - eastern time
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
- Advanced written & spoken English
- Working experience with technical troubleshooting in Windows environment
- Good communication skills
- Good organizational skills
- Ability to work multiple tasks
- Understanding of cloud computing
Advertiser
Brief description of the company
Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.
Contact
More good reasons to join us...
Sickness compensation plan, Private medical program, Extensive life and disability insurance
Employee discounts
Company team building events, Sports & culture
Numerous lifestyle discounts
Annual team award bonus, Special bonus for important life events
Award winning AT&T university
On-site parking
ID: 2237862
Dátum zverejnenia: 27.8.2015
2015-08-27
lokalita: Bratislava Pozícia: Customer Support Specialist, IT/Technical Support Specialist Spoločnosť: AT&T Global Network Services Slovakia