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Voice / Network Engineer EMEA

Place of work
Einsteinova 24, Bratislava region, Košice region
Contract type
full-time

Information about the position

Job description, responsibilities and duties

Location: Kosice
Working time: EMEA from 9 AM to 5.30 PM, with some flexibility

Role description:

  • Preparation, Planning, Implementation, Troubleshooting, Documentation and Communication of all technical elements required to provide world-class Voice solutions to IBM
  • Service delivery and implementation with all technical aspects of installations using Change Management principles
  • Implementation and application of latest Security Standards based on templates, AT&T's Strategic Directions and view, SLAs and service standards
  • Support architecture, service management, sales and pre-sales functions
  • Support the implementation part of projects in transitions or transformation of sites or voice services

Work content & responsibilities:

  • Providing high level and detailed Voice designs as integrated solutions
  • Translating customer requirements into technical solutions and functional specifications
  • Ensuring and demonstrating compliance with IBM and AT&Ts security and change policies
  • Providing Steady State Design & Implementation Support
  • Maintaining Voice service and site specific documentation

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

  • Practical skills and experience with voice applications, infrastructure products, technologies, and services
  • Must be able to establish, implement, and enforce appropriate standards in the creation and implementation of the solution whenever project requirements call for or would benefit from the use of standards
  • Must be able to demonstrate mastery of written and verbal communication skills which include the ability to stay on subject and leverage the use of good feedback
  • Should have experience in voice area and have solid hands on knowledge to be able to implement designed solutions based on Cisco, Avaya equipment with services delivered also by other vendors like Unify (former Siemens)
  • Should have voice knowledge & skills equivalent to CCNP Voice/Collaboration level

Experience with:

  • Cisco Unified Communications Manager, Avaya Communications Manager, Cisco Voice Gateways, Unify (former Siemens) OSV, Analog Voice gateways, Siemens HiCom and HiPath, PBXes
  • SIP, H.323, MGCP, SCCP, SRST, QoS, RTP, RTCP, cRTP, sRTP, VLAN, DSCP, MST, STP, DHCP & options, DNS, NTP and TFTP
  • Dial Plan, Numbering Plan, Call Routing, Manipulation & Presentation, Calling Privileges, Path Selection, End User features
  • Security: ACLs, TACACS, Radius, CA, PKI
  • ISPs, Telecommunications and vendor handling
  • Troubleshooting End User issues, Telephony Systems issues
  • Preferably CCNP Voice/Collaboration and/or Avaya certified

Furthermore, we emphasize, that candidate is

  • result-driven and solution-oriented
  • customer-oriented (provide Effortless customer experience)
  • adaptable with constructive approach to new challenges

Flexibility:

Customer support is provided business hours 9am to 5pm, but most implementations require work outside of these hours. There is a need to occasionally work during the weekend

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Brief description of the company

Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.

Contact

Contact person: Katerina Velka
E-mail: send CV
Apply now

More good reasons to join us...


Sickness compensation plan, Private medical program, Extensive life and disability insurance

Employee discounts

Company team building events, Sports & culture

Numerous lifestyle discounts

Annual team award bonus, Special bonus for important life events

Award winning AT&T university

On-site parking
ID: 2171376  Dátum zverejnenia: 27.7.2015 
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