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Join a multi-national company and

Billing Dispute Specialist (EMEA working hours)

Place of work
Lakeside Park, Tomasikova 64, Bratislava

Contract type
full-time

Information about the position

Job description, responsibilities and duties

Working hours: EMEA time zone, 9 am - 5:30 pm
Contract type: fixed-term for 1 year (possibility to extend depending on business needs and employee performance)

Billing Dispute Specialist is part of Billing Dispute Team within the Global Billing Resolution Team (GBRT).
In general, mission of the Dispute Specialist is to resolve queries and disputes, related to invoicing and contracting
in an accurate and timely manner, establishing and rectifying the root cause to prevent recurrence.

Roles and Responsibilities:
Responsibilities:
The role is very much that of a ‘Problem Solver’, an aptitude to assimilate data from various sources, having confidence in the use of technical tools
and standard Microsoft software, accompanied with strong communications skills, will lead to success in this role.

Employee perks, benefits

• Compensation for income loss due to sickness
• Additional Trainings and Development provided; certifications supported and paid by company
• Opportunities for career growth within the company
• Extended Meal vouchers
• Advanced medical program
• Company risk life insurance
• Center team building events
• Discounts to various shops, events, cinemas, fitness centers language school, etc.

Information about the selection process

In order to apply, please, click on the button below and create you AT&T candidate profile in our career section.

Candidates who match our criteria will be contacted via phone.

Please note, we can only accept CVs in English

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

PC literate with experience of a range of software packages. (MS Office)
Ability to work to tight deadlines while maintaining output quality
The ability to interact on the phone with customers and their peers during problem determination process.
Flexible, Analytical mind, Problem solver, Stress resistant, Team player

Education and Language skills:
University education or High School Education with leaving exam
Strong communication skills in English, both oral and written (B2 level)

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Brief description of the company

Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.