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Join a multi-national company and

Billing Specialist for Solving Disputes with English

Place of work
CBC, Bratislava

Contract type
full-time

Information about the position

Job description, responsibilities and duties

The Access Billing Dispute Specialist will manage billing queries and disputes with Telecom suppliers for MoW and 3PT and they will be a part of the Access Billing Management (ABM) organization.

Main Role and Responsibilities:
o Managing supplier billing related mismatches and disputes with Telecom suppliers in MOW. Dispute management involves regular communication, negotiations with the vendors via e-mails conference calls, Telepresence or occasionally face to face meetings with the vendors.
o Support the investigation and resolution of complex inventory issues
o Establish and maintain an effective working relationship with the vendors, AT&T partner organizations and the broader ABM teams
o Support annual reconciliation of the outstanding balances with the vendors
o Support Telecom Supplier Scorecard preparation, monthly monitoring and defining the billing scores per supplier performance
o Provide regular metrics and reporting of results of supplier negotiations and provide status of supplier disputes
o Represent the ABM team for vendor billing and dispute area during the regular Annual Review Meeting with vendors
o Support inventory management and accuracy. Proactively suggest solutions to ensure continuous improvements in areas of responsibilities.
o Support ABM team to improve Invoice Processing and Dispute Management process. Help to identify root cause of disputes and work with the vendors and partner organizations on improvements.
o Anticipate problems and drive resolutions using good judgment and negotiation skills.
o Identify ways to share information /experience/ knowledge that enhances process effectiveness.

Contract: Maternity cover (1 year +)

Employee perks, benefits

• Special occasion contribution (marriage and child birth)
• Gift vouchers on quarterly basis
• Compensation for income loss due to sickness
• Meal contribution
• Sports activities
• Company events
• Life insurance
• Referral bonus

Information about the selection process

In order to apply, please, click on the button below and create you AT&T candidate profile in our career section.
Candidates who match our criteria will be contacted via phone

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Required skills and Responsibilities:
Education:
✔ University education- Economic or Finance degree preferred

Language skills:
✔ Fluent English language communication skills are required including proficient writing ability.
✔ Upper intermediate language communication skills in French will be an advantage

Other skills:
• Accuracy – attention to details with a methodical and organized approach
• Experience with reporting and metrics- strong numerical skills
• Excellent degree of PC literacy (MS Office, Outlook, etc.) excellent MS Excel skills including advanced use of functions
• Ability to work to tight deadlines while maintaining output quality
• Good organizational skills, self disciplined and a team player with good interpersonal skills
• Flexible, Analytical mind, Problem solver
• Ability to work with teams and vendors across countries/regions, Cultural Awareness
• Understanding of the finance procedures is an advantage
• Experience with Project Management is an advantage

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Brief description of the company

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