Ľutujeme, spoločnosť ponúkajúca danú pracovnú pozíciu ukončila zverejnenie ponuky na stránke.
Ďakujeme za porozumenie.
Zobraziť podobné ponuky
Ďakujeme za porozumenie.
Zobraziť podobné ponuky
Join a multi-national company and
Project Implemention Manager
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
The MNS Customer Service Delivery team within Slovakia is responsible for facilitating and supporting the implementation of the customer designed solution within the Managed Network Services. Due to increased work we are seeking a Project Implementation Manager (PIM) to join the team in the AT&T Lakeside office working US working hours.
Scope of responsibilities:
The role of the PIM is to lead the implementation of new external clients into the AT&T Managed Network Services by establishing initial contact with the client once the service is sold right through until contract termination. This also means PIM is responsible for overall implementation of the customer design, which includes overseeing of partnering services.
The role includes creating a project schedule to meet contractual requirements & customer needs; compiling the AT&T resources required to support the project; and negotiating implementation schedules with the internal and the external resources and suppliers.
PIM assist the sales team with most critical aspects of implementation to onboard successfully the customer.
Other duties include:
• Accountable for implementation of WAN/LAN for managed client which includes implementing and billing per contract specifications
• Interact with both internal and external AT&T resources to complete provisioning tasks.
• Utilize and update management databases in conjunction with the provisioning process
• Ability to discern key aspects of a problem and address them at an early state by determining the best resolution
• Escalation point for any critical milestone during the implementation/post implementation, even for partnering services.
• Working schedule is in the U.S. hours with some flexibility based on customer set.
• Completion of task includes overtime work if necessary on short notice.
• 24/7 support
• Overseeing of Legal elements
• Be compliant with MRS processes; customer processes
• Understanding of customer network/custom elements
• Flexible to extend responsibilities as customer requires
Scope of responsibilities:
The role of the PIM is to lead the implementation of new external clients into the AT&T Managed Network Services by establishing initial contact with the client once the service is sold right through until contract termination. This also means PIM is responsible for overall implementation of the customer design, which includes overseeing of partnering services.
The role includes creating a project schedule to meet contractual requirements & customer needs; compiling the AT&T resources required to support the project; and negotiating implementation schedules with the internal and the external resources and suppliers.
PIM assist the sales team with most critical aspects of implementation to onboard successfully the customer.
Other duties include:
• Accountable for implementation of WAN/LAN for managed client which includes implementing and billing per contract specifications
• Interact with both internal and external AT&T resources to complete provisioning tasks.
• Utilize and update management databases in conjunction with the provisioning process
• Ability to discern key aspects of a problem and address them at an early state by determining the best resolution
• Escalation point for any critical milestone during the implementation/post implementation, even for partnering services.
• Working schedule is in the U.S. hours with some flexibility based on customer set.
• Completion of task includes overtime work if necessary on short notice.
• 24/7 support
• Overseeing of Legal elements
• Be compliant with MRS processes; customer processes
• Understanding of customer network/custom elements
• Flexible to extend responsibilities as customer requires
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
Suitable applicants will have the following:
• University degree,
• At least 2 years of experience in IT preferred
• Fluent English language communication skills are required including proficient writing ability!
• PC literate with experience of a range of software packages. (MS Excel, Outlook, Word, Access)
• Knowledge of communication technologies and networking technologies
• Knowledge of the Project Management best practices is advantageous.
• The ability to interact on the phone with the customers and their peers during the implementation and problem determination process. Prior experience interfacing directly with the customers, project managers, internal organizations and the U.S. based local exchange companies is desired.
• Flexible, Analytical mind, Problem solver, Stress resistant, Team player.
Working Hours:
Primary US working hours 2-10:30pm CET
• University degree,
• At least 2 years of experience in IT preferred
• Fluent English language communication skills are required including proficient writing ability!
• PC literate with experience of a range of software packages. (MS Excel, Outlook, Word, Access)
• Knowledge of communication technologies and networking technologies
• Knowledge of the Project Management best practices is advantageous.
• The ability to interact on the phone with the customers and their peers during the implementation and problem determination process. Prior experience interfacing directly with the customers, project managers, internal organizations and the U.S. based local exchange companies is desired.
• Flexible, Analytical mind, Problem solver, Stress resistant, Team player.
Working Hours:
Primary US working hours 2-10:30pm CET
Advertiser
Brief description of the company
Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.
Contact
More good reasons to join us...
Sickness compensation plan, Private medical program, Extensive life and disability insurance
Employee discounts
Company team building events, Sports & culture
Numerous lifestyle discounts
Annual team award bonus, Special bonus for important life events
Award winning AT&T university
On-site parking
ID: 2109160
Dátum zverejnenia: 27.7.2015
2015-07-27
lokalita: Bratislava Pozícia: Business Intelligence Specialist, IT Project Manager, IT/Technical Support Specialist, Project Manager Spoločnosť: AT&T Global Network Services Slovakia