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Join a multi-national company and
Network Engineering Manager of Service Delivery Team
Place of work
Bratislava, Bratislava region
Bratislava, Bratislava region
Contract type
full-time
full-time
Start date
ASAP
ASAP
Information about the position
Job description, responsibilities and duties
This is a GSD operations management role and successful applicant will be expected to manage Global operation teams, product operational metrics, team performance, support team developments.
The candidates should have an experience in working within international businesses, customer facing positions, a good understanding or interest in ITO & Telecommunication products.
Advantage is to have knowledge about delivering customer networks, applications in WAN & LAN environment. Applicant must have managerial experience leading teams or leading international projects. This is a very challenging operational role; therefore it is expected to be very proactive to customer demands at short notice and/or issues that prevent completion of projects.
Responsibilities include:
• Lead and support staff (HC 15) who are responsible for assigned projects.
• Take ownership, responsibility and accountability for team results & customer satisfaction.
• Manage recruiting, personal development and training plans of your team.
• Establish performance management, set up goals and objectives at individual and team level.
• Measure the completion timeframe, quality and SLA of projects, team and individual productivity.
• Recognize root causes; implement actions to meet overall target and objectives against key milestones.
• Liaise with senior global management and customers on escalation critical issues.
• Actively participate and support global process improvement and deployment activities inside AT&T
The candidates should have an experience in working within international businesses, customer facing positions, a good understanding or interest in ITO & Telecommunication products.
Advantage is to have knowledge about delivering customer networks, applications in WAN & LAN environment. Applicant must have managerial experience leading teams or leading international projects. This is a very challenging operational role; therefore it is expected to be very proactive to customer demands at short notice and/or issues that prevent completion of projects.
Responsibilities include:
• Lead and support staff (HC 15) who are responsible for assigned projects.
• Take ownership, responsibility and accountability for team results & customer satisfaction.
• Manage recruiting, personal development and training plans of your team.
• Establish performance management, set up goals and objectives at individual and team level.
• Measure the completion timeframe, quality and SLA of projects, team and individual productivity.
• Recognize root causes; implement actions to meet overall target and objectives against key milestones.
• Liaise with senior global management and customers on escalation critical issues.
• Actively participate and support global process improvement and deployment activities inside AT&T
Employee perks, benefits
- meal voucher
- annual bonus
- paid holiday
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
University education (Master's degree)
Language skills
English - Advanced (C1)
Other knowledge
Business correspondence - Expert
Microsoft Excel - Advanced
LAN/WAN administration - Basic
Microsoft Excel - Advanced
LAN/WAN administration - Basic
Number of years of experience
3
Personality requirements and skills
Skills and Experience:
• University degree ( Business, ITO, Engineering )
• Ability to handle difficult situations, drive for improvement , strong communication skills & time management , strong self motivation factor , open minded.
• Knowledge of telecommunication technologies, products and networking, applications –
(WAN/ LAN/ CISCO technology) is preferable.
• Excellent English Language skills
• 3 years’ experience (min) in leading team or international projects.
Successful candidate has to be very flexible and support business during EMEA & US hours, unregularly outside of business hours - bank holiday, weekends.
• University degree ( Business, ITO, Engineering )
• Ability to handle difficult situations, drive for improvement , strong communication skills & time management , strong self motivation factor , open minded.
• Knowledge of telecommunication technologies, products and networking, applications –
(WAN/ LAN/ CISCO technology) is preferable.
• Excellent English Language skills
• 3 years’ experience (min) in leading team or international projects.
Successful candidate has to be very flexible and support business during EMEA & US hours, unregularly outside of business hours - bank holiday, weekends.
Advertiser
Brief description of the company
Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.
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More good reasons to join us...
Sickness compensation plan, Private medical program, Extensive life and disability insurance
Employee discounts
Company team building events, Sports & culture
Numerous lifestyle discounts
Annual team award bonus, Special bonus for important life events
Award winning AT&T university
On-site parking
ID: 2017280
Dátum zverejnenia: 16.4.2015
2015-04-16
lokalita: Bratislava region Pozícia: Department Manager, Head of Technical Department, IT Manager, Personnel Manager, Technical Manager Spoločnosť: AT&T Global Network Services Slovakia