Ľutujeme, spoločnosť ponúkajúca danú pracovnú pozíciu ukončila zverejnenie ponuky na stránke.

Ďakujeme za porozumenie.
Zobraziť podobné ponuky

Join a multi-national company and

Team Leader - Field Service Manager

Place of work
Bratislava

Contract type
full-time

Start date
asap or upon agreement

Information about the position

Job description, responsibilities and duties

Working hours: EMEA
Location: Aupark Tower, Bratislava
Contract type: fixed-term contract for 1 year

The Field Service Management Team functions within the Global Sales organization and provides Sales Support to the Sales Department. This is a newly created role to support a new team for new customer. The responsibilities include 50 percent business work and 50 percent team leading activities.

Scope of responsibilities:
Holding a position responsible for aligning resources and processes across multiple positions and organizations to ensure seamless execution of the pre- and post-sales process for customer CSC. You will compile and interpret data and generate reports which monitor sales and related activities, provide sales business status, and communicate pricing data. In addition this position will be responsible for reporting activities to monitor team performance; data quality gaps. Position will be acting as single point of contact for RFPs and Sales Support projects linked with CSC customer. FSM Resource allocation activities of incoming quotes and orders from CSC customer.

Duties and Responsibilities:

Process development and process documentation for the customer
Act as Teamlead for project work / clean ups / RFPs
Handling Circuit / Hardware pricing requests
Primary Order Management interface for all orders received from the CSC (gathering minimum data set)
Working with tools where essential files and information are stored and visible to AT&T and CSC (tools such as CRweb / Sharepoints/ ROME)
Using eCRM/ROME – internal tool for handling all CSC opportunities
Dealing with day to day enquires regarding status of all open orders and progressing and allocating general enquires received from the customer to the appropriate owner
Communication with the customer and the Sales on the daily basis
Consolidation of data and development of reports (weekly; monthly)
Customer Issue investigation and resolution

Employee perks, benefits

• Meal vouchers
• Compensation for income loss due to sickness
• Company risk life insurance
• Centre teambuilding events
• Trainings

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Min 4 years of overall working experience
Min 2 years experience a team-leader
Fluent English, written and spoken
Experience from corporate multinational environment preferred
Experience from customer-facing role
Analytical skills
Willingness to acquire basic knowledge from networking and telecommunications
Ability to work independently and with tight deadlines
Problem-solving skills

Advertiser

Brief description of the company

Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.