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Join a multi-national company and
Billing Dispute Specialist (English + Italian)
Place of work
CBC, Karadzicova 8/A, Bratislava
CBC, Karadzicova 8/A, Bratislava
Contract type
full-time
full-time
Start date
upon agreement
upon agreement
Wage (gross)
depends on experience
depends on experience
Information about the position
Job description, responsibilities and duties
Working hours: EMEA
Location: CBC, Karadzicova 8/A, Bratislava
The Access Billing Dispute Specialist will manage billing queries and disputes with Telecom suppliers for MoW and they will be a part of the Access Billing Management (ABM) organization. The role is suitable for a candidate with Billing or Finance background with English and Italian language.
Main Role and Responsibilities:
o Managing supplier billing related mismatches and disputes with Telecom suppliers in MOW. Dispute management involves regular communication, negotiations with the vendors via e-mails conference calls, Telepresence or occasionally face to face meetings with the vendors.
o Support the investigation and resolution of complex inventory issues
o Establish and maintain an effective working relationship with the vendors, AT&T partner organizations and the broader ABM teams
o Support annual reconciliation of the outstanding balances with the vendors
o Support Telecom Supplier Scorecard preparation, monthly monitoring and defining the billing scores per supplier performance
o Provide regular metrics and reporting of results of supplier negotiations and provide status of supplier disputes
o Represent the ABM team for vendor billing and dispute area during the regular Annual Review Meeting with vendors
o Support inventory management and accuracy. Proactively suggest solutions to ensure continuous improvements in areas of responsibilities.
o Support ABM team to improve Invoice Processing and Dispute Management process. Help to identify root cause of disputes and work with the vendors and partner organizations on improvements.
o Anticipate problems and drive resolutions using good judgment and negotiation skills.
o Identify ways to share information /experience/ knowledge that enhances process effectiveness.
In addition
This role requires a high level, fluent communications skills in English and Italian. In addition, Portuguese is an advantage.
Location: CBC, Karadzicova 8/A, Bratislava
The Access Billing Dispute Specialist will manage billing queries and disputes with Telecom suppliers for MoW and they will be a part of the Access Billing Management (ABM) organization. The role is suitable for a candidate with Billing or Finance background with English and Italian language.
Main Role and Responsibilities:
o Managing supplier billing related mismatches and disputes with Telecom suppliers in MOW. Dispute management involves regular communication, negotiations with the vendors via e-mails conference calls, Telepresence or occasionally face to face meetings with the vendors.
o Support the investigation and resolution of complex inventory issues
o Establish and maintain an effective working relationship with the vendors, AT&T partner organizations and the broader ABM teams
o Support annual reconciliation of the outstanding balances with the vendors
o Support Telecom Supplier Scorecard preparation, monthly monitoring and defining the billing scores per supplier performance
o Provide regular metrics and reporting of results of supplier negotiations and provide status of supplier disputes
o Represent the ABM team for vendor billing and dispute area during the regular Annual Review Meeting with vendors
o Support inventory management and accuracy. Proactively suggest solutions to ensure continuous improvements in areas of responsibilities.
o Support ABM team to improve Invoice Processing and Dispute Management process. Help to identify root cause of disputes and work with the vendors and partner organizations on improvements.
o Anticipate problems and drive resolutions using good judgment and negotiation skills.
o Identify ways to share information /experience/ knowledge that enhances process effectiveness.
In addition
This role requires a high level, fluent communications skills in English and Italian. In addition, Portuguese is an advantage.
Employee perks, benefits
4 weeks of vacation
∙ Meal vouchers
∙ Compensation for income loss due to sickness
∙ Company risk life insurance
∙ Centre teambuilding events
∙ Trainings
∙ Meal vouchers
∙ Compensation for income loss due to sickness
∙ Company risk life insurance
∙ Centre teambuilding events
∙ Trainings
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2) and Italian - Intermediate (B1)
Personality requirements and skills
Education:
✔ University education- Economic or Finance degree preferred
✔ Secondary school education - A level
Language skills:
✔ Fluent English language communication skills are required including proficient writing ability.
✔ Upper intermediate language communication skills in Italian language
Other skills:
1. Accuracy – attention to details with a methodical and organized approach
2. Experience with reporting and metrics- strong numerical skills
3. Excellent degree of PC literacy (MS Office, Outlook, etc.) excellent MS Excel skills including advanced use of functions
4. Ability to work to tight deadlines while maintaining output quality
5. Good organizational skills, self disciplined and a team player with good interpersonal skills
6. Flexible, Analytical mind, Problem solver
7. Ability to work with teams and vendors across countries/regions, Cultural Awareness
8. Finance or Billing background preferred
9. Experience with Project Management is an advantage
10. A good team player with commitment and positive attitude.
✔ University education- Economic or Finance degree preferred
✔ Secondary school education - A level
Language skills:
✔ Fluent English language communication skills are required including proficient writing ability.
✔ Upper intermediate language communication skills in Italian language
Other skills:
1. Accuracy – attention to details with a methodical and organized approach
2. Experience with reporting and metrics- strong numerical skills
3. Excellent degree of PC literacy (MS Office, Outlook, etc.) excellent MS Excel skills including advanced use of functions
4. Ability to work to tight deadlines while maintaining output quality
5. Good organizational skills, self disciplined and a team player with good interpersonal skills
6. Flexible, Analytical mind, Problem solver
7. Ability to work with teams and vendors across countries/regions, Cultural Awareness
8. Finance or Billing background preferred
9. Experience with Project Management is an advantage
10. A good team player with commitment and positive attitude.
Advertiser
Brief description of the company
Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.
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More good reasons to join us...
Sickness compensation plan, Private medical program, Extensive life and disability insurance
Employee discounts
Company team building events, Sports & culture
Numerous lifestyle discounts
Annual team award bonus, Special bonus for important life events
Award winning AT&T university
On-site parking
ID: 1774698
Dátum zverejnenia: 25.7.2014
2014-07-25
lokalita: Bratislava Pozícia: Billing Clerk, Billing Specialist, Customer Support Specialist, Financial Analyst, Reporting Specialist Spoločnosť: AT&T Global Network Services Slovakia
Základná zložka mzdy (brutto) a ďalšie odmeny: depends on experience