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Join a multi-national company and

Order Manager US Working hours 2.30 PM – 11.00 PM

Place of work
Bratislava

Contract type
full-time

Information about the position

Job description, responsibilities and duties

Job role description and responsibilities:
– Receive Assigned Orders via GIOM/EFMS/GPS Business as Usual
– Responsible for customer status updates and communication (excluding initial site validation)
– Oversee all expedites and escalations
– Responsible for Client Request tasks and communication plan with Order Creator
– Responsible for Site Survey Results and communication towards customers
– Track Equipment Procurement and Shipment
– Track and Manage Circuits/PVC/ISDN/POTS to order completion
– Responsible for Coordination of Test and Turn-up / QA6 / Migration and task closure
– All billing tasks

Candidate requirements:
– Advanced to fluent English is mandatory
– University Education 1st level
– Good analytical and work skills (Min. 1 year of relevant work experience)
– Computer literate with experience of a range of software packages (MS Office advanced user)
– Ability to work under tight deadlines while maintaining quality output
– Strong commitment to process and quality improvement
– A confident communicator with the ability to communicate effectively with vendors and customers
– Liable, detail oriented, proactive and willing to take ownership of issues and drive
– Good team member, with ability to quickly establish credibility and rapport

Advantage:
– PMP certificate
– 6 sigma certificate
– Work experience in telecommunication business

Employee perks, benefits

Extended meal voucher contribution

Compensation for income loss due to sickness
Special occasion contribution (marriage, child birth)
Sports and cultural benefits
Various discount
Group Life Insurance

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Other knowledge

Microsoft Excel - Advanced
Microsoft Word - Advanced

Advertiser

Brief description of the company

Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.