Veritas Enterprise Vault / Storage Admin Tier 3

We are looking for a skilled and passionate candidate to join our Enterprise Vault team. This team works on large migration projects as well as monitors systems, responds to alarms and applies scheduled maintenance to the email archiving platform. If you are interested in messaging systems and already have few years of experience with Veritas Enterprise Vault or similar email archiving solution, then this role may be the right challenge for you.

Roles and Responsibilities:
- Responsible for installing, configuring and maintaining the infrastructure of Veritas Enterprise Vault application, providing Tier 3 customer support as well as maintenance..
- Collaborate on migration projects and manage users data
- Perform software installations, patching and upgrades to applications and layered software packages
- Schedule changes/updates and maintain servers in accordance with established IT policies and procedures.
- Monitor the systems to achieve optimum performance and service levels.
- Develop and promote standard operating procedures.
- Conduct routine hardware and software audits of servers to ensure compliance with established standards, policies, and configuration guidelines.
- Respond to Tier 2 support escalations, using troubleshooting and break fix skills to resolve issues efficiently.
- Implement monthly roll up patches on applications as required.
- Covering items out of business hours and “on call” work as required.
- Identify business process inefficiencies and works to improve, and create opportunities of growth.

• Compensation for income loss due to sickness
• Group Life and Health Insurance, private medical program
• Learning opportunities through the curriculum at AT&T University
• Discounts at local businesses
• Annual bonus
• Sport & Culture
• Numerous lifestyle discounts
• Company events

Additional Information:
Oncall duty rotation
EMEA working hours