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GDS Ticketing Agent
AspenStaff s.r.o.
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Start date
ASAP
ASAP
Wage (gross)
3 000 - 3 500 EUR/month
3 000 - 3 500 EUR/month
Information about the position
Job description, responsibilities and duties
We are seeking a skilled GDS Ticketing Agent who is responsible for managing flight reservations and issuing tickets using reservation systems such as Galileo or Amadeus. The agent works in the travel industry and plays a crucial role in ensuring smooth and efficient ticketing processes for customers.
You will be responsible for:
- Create new ticket bookings in GDS systems such as Amadeus, Galileo,
- Execute ticketing services including initial ticket issuance, revalidation,
- Calculate fares based on airline rules, customer requirements and applicable regulations,
- Handle rebookings and calculate refunds when required,
- Perform schedule change management by searching for alternative flights that align with customer preferences,
- Maintain effective communication with ticketing partners and airlines to ensure seamless operations and resolve any issues that arise.
You will be responsible for:
- Create new ticket bookings in GDS systems such as Amadeus, Galileo,
- Execute ticketing services including initial ticket issuance, revalidation,
- Calculate fares based on airline rules, customer requirements and applicable regulations,
- Handle rebookings and calculate refunds when required,
- Perform schedule change management by searching for alternative flights that align with customer preferences,
- Maintain effective communication with ticketing partners and airlines to ensure seamless operations and resolve any issues that arise.
Employee perks, benefits
- Very stable and reliable corporation with representation in surrounding countries,
- Various employee discounts by vendors,
- Support in personal and professional development - opportunities to attend various trainings, courses, conferences or meetups,
- Attractive financial extra bonuses based on your performance,
- Casual, friendly, open culture with no dress code.
- Various employee discounts by vendors,
- Support in personal and professional development - opportunities to attend various trainings, courses, conferences or meetups,
- Attractive financial extra bonuses based on your performance,
- Casual, friendly, open culture with no dress code.
Company on whose behalf the position is being filled
Tour operators
Experienced and widely known Travel Agency provider.
Experienced and widely known Travel Agency provider.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
University education (Bachelor's degree)
University education (Master's degree)
Number of years of experience
3
Personality requirements and skills
- Proficiency in using reservation systems such as Galileo or Amadeus,
- Strong knowledge of airline fare rules, ticketing procedures and travel regulations,
- Excellent attention to detail and accuracy in handling ticketing processes,
- Effective communication skills (written and verbal) also in English to interact with customers and provide assistance,
- Problem-solving abilities to address schedule changes, cancellations, and customer concerns,
- Ability to work well under pressure in a fast-paced environment,
- Multitasking skills to manage multiple reservations and inquiries simultaneously,
- Flexibility to adapt to changing procedures, technology, and customer requirements.
- Strong knowledge of airline fare rules, ticketing procedures and travel regulations,
- Excellent attention to detail and accuracy in handling ticketing processes,
- Effective communication skills (written and verbal) also in English to interact with customers and provide assistance,
- Problem-solving abilities to address schedule changes, cancellations, and customer concerns,
- Ability to work well under pressure in a fast-paced environment,
- Multitasking skills to manage multiple reservations and inquiries simultaneously,
- Flexibility to adapt to changing procedures, technology, and customer requirements.
Advertiser
Brief description of the company
Company AspenStaff is a recruitment and consulting company.
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
Number of employees
5-9 employees
ID: 4782600
Dátum zverejnenia: 12.3.2024
2024-03-12
lokalita: Bratislava Pozícia: Air Ticket & Package Holiday Vendor, Consultant, Event Manager, Sales Manager, Travel Guide Spoločnosť: AspenStaff s.r.o.
Základná zložka mzdy (brutto): 3 000 EUR/month