Technical & damage specialist with German

ARVAL SLOVAKIA, s.r.o.

Place of work
Galvaniho 15/A, Bratislava
Contract type
full-time
Start date
ASAP
Salary offered (gross)
dohodou

Information about the position

Job description, responsibilities and duties

• You will ensure and manage routine and exceptional maintenance operations in relation with garages, dealers, workshops and specialized tyre service provider in Slovakia, Austria and Switzerland
• You check all kind of incoming invoices regarding tyres, service, maintenance and repair, short term rental, damage.
• For all incoming invoices without prior given approval which are considered as correct, you will create an approval in system in order to book them
• You book all invoices with approvals made in system which are considered as correct in a detailed way, with correct and consequent coding, dates and mileages
• You send back all incorrect invoices with an attached letter or mail. You describe clearly the reason why you refuse the invoice. In case there is some information missing, you could also call the supplier in order to get this info and to re-consider the approval of the invoice.
• You take care as well for bookings on several booking sorts (SMR, Tyres, Short term rental, Damage) as well as recharges to clients (always after prior information to account management).
• You support drivers in the process of accident declaration and the repair process of the damaged vehicle, guaranteeing maximum mobility.
• You evaluate the claim and manage all necessary actions towards insurers, experts, brokers and repair suppliers to optimize the direct and indirect claim costs.
• You ensure the follow-up of the claims files, including thefts and total losses in order to minimize costs, maximum recovery from reliable 3rd party and optimize mobility of vehicles.
• You inform proactively account management in case you discover repairs which may be caused by strange behaviour or technical failure.
• In case of any doubts, you contact your local technical expert before taking any action
• You keep the number of incoming invoices as low as possible, in particular before monthly prolongation (mostly 15th of the month) and at the end of the month
• You will manage various driver’s requests linked to usage of the vehicle (e.g. service booking, provide technical information etc.)
• You follow-up repair and maintenance events in order to minimize repair time, costs and optimize immobility of vehicles.
• You will have to keep high customer and driver satisfaction level by providing rapid and reliable customer oriented service.

Employee perks, benefits

• Interesting job in international environment
• Challenging tasks
• Motivation salary package and benefits

Information about the selection process

Vopred ďakujeme za zasielanie štruktúrovaného životopisu v slovenskom a anglickom jazyku. Do predmetu správy uveďte, prosím, názov pracovnej pozície, o ktorú sa uchádzate.

Do životopisu vložte nasledovný text:

" Týmto dávam súhlas spoločnosti ARVAL SLOVAKIA, s.r.o. k spracovaniu mojich osobných údajov v databáze uchádzačov o zamestnanie t.j. k ich ukladaniu na nosiče dát, uchovávaniu, vyhľadávaniu v nich, triedeniu, kombinovaniu a likvidácií v zmysle Zákona č.428/2002 Zb. o ochrane osobných údajov. Súhlas poskytujem na dobu neurčitú, až do jeho písomného odvolania."

Kontaktovať budeme len kandidátov, ktorých sa rozhodneme pozvať na osobné stretnutie. Ďakujeme za pochopenie.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

Technical backgroung would be a plus but is not compulsory

Language skills

English - Upper intermediate (B2) and German - Advanced (C1) and
Slovak - Upper intermediate (B2)

Personality requirements and skills

• Interest in cars – general and technical overview
• strong customer service orientation
• willingness to learn / develop
• good communication skills (oral and written)
• positive-critical attitude
• team player
• ability to sense the client's needs
• flexibility towards colleagues
• well organized
• analytical skills
• ability to react
German – advanced, English- communicational level

Advertiser

Brief description of the company

The everyday mission of the Arval team is to think of and introduce solutions which simplify and optimize services associated with auto mobility.Founded in 1989 and fully owned by BNP Paribas, Arval specialises in full service vehicle leasing. Arval offers its customers – professionals, SMEs and large international corporates – tailored solutions that optimise their employees' mobility and outsource the risks associated with fleet management. Expert advice and service quality, which are the foundations of Arval’s customer promise, are delivered in 28 countries by over 4,000 employees, and in 14 other countries through a network of partners. Arval’s total leased fleet adds up to over 700,000 vehicles throughout the world.

Number of employees

50-99 employees

Company address

ARVAL SLOVAKIA, s.r.o.
Galvaniho 15/A
821 04 Bratislava
http://www.arval.sk
ID: 2663387   Dátum zverejnenia: 26.10.2016