Ľutujeme, spoločnosť ponúkajúca danú pracovnú pozíciu ukončila zverejnenie ponuky na stránke.
Ďakujeme za porozumenie.
Zobraziť podobné ponuky
Ďakujeme za porozumenie.
Zobraziť podobné ponuky
Head of Driving Experience
Place of work
Bratislava, Slovak Republic (Job with occasional home office)
Bratislava, Slovak Republic (Job with occasional home office)
Contract type
full-time
full-time
Start date
Dohodou
Dohodou
Wage (gross)
3 000 EUR/monththe final salary depends on the candidate´s previous experience.
3 000 EUR/monththe final salary depends on the candidate´s previous experience.
Information about the position
Job description, responsibilities and duties
We are looking for an experienced manager to lead our Driver Desk Department as the Head of Driving Experience.
What does it mean to be the Head of DD?
- Participation in the recruitment process
- Cooperation with local country experts and corporate functions to continuously improve operational processes within Driving Experience perimeter, in order to follow TOM structure and process organization
- Communication with supported countries and peers within the countries
- Close cooperation with internal divisions of ACCB and supported countries (Finance, Vehicle & Logistics, Fleet Services, Business Controlling, Purchase, Sales)
- Regular evaluation of KPIs of teams, team members and supported countries
- Organization of team meetings and 1-2-1 meetings
- Participation of internal and external meetings and workshops
- Preparation of regular reports and ad-hoc analysis
- Responsible for creation, maintenance and update of process and working instructions library
- Performing controls based on the control plan
Employee perks, benefits
- Bonus salary /can reach 120% of average monthly salary/
- Cafeteria.sk benefit program - 200 euro netto
- Callio Card benefits – 7,50 euro of credit for every working day to cover the costs of lunch breaks
- Multisport Card for active free time - you pay only 14 euro/month
- Sick leave compensation 80%
- 2 sick days per year
- Hardware
- Fruit Days – fresh fruits everyday delivered to the office
- Referral Bonus for recommending new employee
- Life insurance
- Possibility to work from home
- Team-buildings, Family day celebrations, Christmas party, Health Awareness day and other social occasions to celebrate the teamwork and Arval company culture
- Additional contribution for retirement saving plan
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
University education (Master's degree)
Postgraduate (Doctorate)
Educational Specialization
Management, Economy
Language skills
English - Upper intermediate (B2)
Other knowledge
Microsoft Word - Skillful
Microsoft Excel - Skillful
Management - Advanced
Leadership - Advanced
Microsoft Excel - Skillful
Management - Advanced
Leadership - Advanced
Experience in the position/sector
Manager, Team Leader
Number of years of experience
5
Personality requirements and skills
- Experience in contact centers area
- Ability to work with big amount of data
- Strong people management skills
- Strong presentation and analytical skills
- Spoken and written language skills - English (Written/Spoken)
- Good PC skills (MS Office)
Advertiser
Brief description of the company
The everyday mission of the Arval team is to think of and introduce solutions which simplify and optimize services associated with auto mobility.Founded in 1989 and fully owned by BNP Paribas, Arval specialises in full service vehicle leasing. Arval offers its customers – professionals, SMEs and large international corporates – tailored solutions that optimise their employees' mobility and outsource the risks associated with fleet management. Expert advice and service quality, which are the foundations of Arval’s customer promise, are delivered in 28 countries by over 4,000 employees, and in 14 other countries through a network of partners. Arval’s total leased fleet adds up to over 1 000,000 vehicles throughout the world.
Number of employees
250-499 employees
Contact
ID: 4786896
Dátum zverejnenia: 18.3.2024
2024-03-18
lokalita: Bratislava Pozícia: Call Centre Director, Call Centre Manager, Call Centre Supervisor, Team leader Spoločnosť: ARVAL COMPETENCE CENTER
Pracovná ponuka je prevzatá z inej stránky alebo zdroja.
Základná zložka mzdy (brutto): 3 000 EUR/month