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Client Centre Manager
Arthur Hunt s.r.o.
Place of work
Bratislava region
Bratislava region
Contract type
full-time
full-time
Start date
02.04.2017
02.04.2017
Wage (gross)
Upon agreement
Upon agreement
Information about the position
Job description, responsibilities and duties
- Being responsible for the overall process of solving customer issues and complaints
- Responsibility for resolving all customer issues and complaints
- Setting and solving activities leading to the prevention of complaints
- Regular cooperation with teams across the enterprise
- Participation in projects within the company
- Coordination of recruitment
- Monitoring of staff and evaluation of their activities, motivation of the team entrusted to support the team assignment process
- Support function for telesales department (security performance and compliance goals)
- Roofing training and development programs help to solve problems
- Responsibility for resolving all customer issues and complaints
- Setting and solving activities leading to the prevention of complaints
- Regular cooperation with teams across the enterprise
- Participation in projects within the company
- Coordination of recruitment
- Monitoring of staff and evaluation of their activities, motivation of the team entrusted to support the team assignment process
- Support function for telesales department (security performance and compliance goals)
- Roofing training and development programs help to solve problems
Company on whose behalf the position is being filled
Retail trade
Retail company.
Retail company.
Requirements for the employee
Candidates with education suit the position
University education (Master's degree)
Language skills
English - Upper intermediate (B2)
Advertiser
Brief description of the company
Established in 1991, the company is a leading Human Resources Consulting provider and ranks amongst the largest executive search companies in Europe.
Number of employees
5-9 employees
ID: 2928696
Dátum zverejnenia: 10.2.2017
2017-02-10
lokalita: Bratislava region Pozícia: Call Centre Manager Spoločnosť: Arthur Hunt s.r.o.
Základná zložka mzdy (brutto) a ďalšie odmeny: Upon agreement