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1st level Tech. Support (English+French) - night shifts
APPEL COUNSELLING, s.r.o.
Place of work
Bratislava
Bratislava
Contract type
full-time, part-time, agreement-based (Temporary jobs)
full-time, part-time, agreement-based (Temporary jobs)
Start date
immediately/by agreement
immediately/by agreement
Wage (gross)
by agreement
by agreement
Information about the position
Job description, responsibilities and duties
- Customer support
- Follow up and Troubleshooting (1st level) of network failures reported by customers or automatic monitoring systems; escalation when needed to 2nd/3rd level
- Daily care of operational networks for data-, voice- and/or video communication
- Monitor network performance in terms of availability and reliability
- Maintenance of Monitoring & Control information; C-info, RT3, Dataminer, EMC
- Support of internal projects related to network line-ups and maintenance; Line-up execution
- Maintenance of technical documentation for operational projects
- Active participation in development of Operational knowledge base
- Follow up and Troubleshooting (1st level) of network failures reported by customers or automatic monitoring systems; escalation when needed to 2nd/3rd level
- Daily care of operational networks for data-, voice- and/or video communication
- Monitor network performance in terms of availability and reliability
- Maintenance of Monitoring & Control information; C-info, RT3, Dataminer, EMC
- Support of internal projects related to network line-ups and maintenance; Line-up execution
- Maintenance of technical documentation for operational projects
- Active participation in development of Operational knowledge base
Company on whose behalf the position is being filled
Telecommunications
Our client is an international company which is oriented to Defence, TELCO, Science and Space area.
Our client is an international company which is oriented to Defence, TELCO, Science and Space area.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Educational Specialization
Technical
Language skills
French - Upper intermediate (B2) and English - Upper intermediate (B2)
Other knowledge
Microsoft Excel - Advanced
Microsoft Word - Advanced
Microsoft Word - Advanced
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
- Well organised, detail oriented and accurate
- Good in analysing complex problems to find creative, logical and effective solutions
- Good communications skills and able to cooperate with different parties
- Give high priority to personal development and sharing knowledge with colleagues
- Able to handle stress and able to work under time pressure
- Able to set priorities
- Comply with agreements
- Actively share knowledge within the organisation
- Notify in time when and which support is needed
- Customer oriented in reflection and action
- Flexible to perform also other tasks outside the scope of the main role
- Good in analysing complex problems to find creative, logical and effective solutions
- Good communications skills and able to cooperate with different parties
- Give high priority to personal development and sharing knowledge with colleagues
- Able to handle stress and able to work under time pressure
- Able to set priorities
- Comply with agreements
- Actively share knowledge within the organisation
- Notify in time when and which support is needed
- Customer oriented in reflection and action
- Flexible to perform also other tasks outside the scope of the main role
Advertiser
Brief description of the company
APPEL COUNSELLING, is a personnel consultancy which has been active on the Slovak market since 1995. We specialize in search and selection for top and middle management positions, and offer our clients tailored consulting services focused on optimizing organizational and management structure, promoting organizational development and effective human resources management.
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
Number of employees
5-9 employees
ID: 1960556
Dátum zverejnenia: 18.12.2014
2014-12-18
lokalita: Bratislava Pozícia: Customer Support Specialist, IT Network Administrator, Network and Service Operation Specialist Spoločnosť: APPEL COUNSELLING, s.r.o.
Základná zložka mzdy (brutto) a ďalšie odmeny: by agreement