Part time - Seller/Vendor Support Associate with French

Amazon /Slovakia/ s.r.o.

Miesto práce
Námestie 1. mája 18, Bratislava
Druh pracovného pomeru
skrátený úväzok
Termín nástupu
01.02.2018

Informácie o pracovnom mieste

Náplň práce, právomoci a zodpovednosti

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.
In that context, Seller Support teams act as the primary interface between Amazon and our Sellers or Vendors. To expand the selection of products available to customers Amazon engages with Sellers/Vendors who offer their catalog of products on Amazons’ global eCommerce platforms. We obsess over providing world class support, technical assistance and account management services to our global partners. We strive to predict the Sellers`/Vendors’ needs, create innovative self-help tools and provide solutions to help our partners better serve their customers and grow their businesses.
Seller Support at Amazon provides candidates with an opportunity to join a diverse, multicultural team with direct partnerships across extensive worldwide locations. Amazon and Seller Support pride ourselves on growing talent and leadership from within, offering multiple career paths in areas such as people management, program management, technical support, HR, training and development and workforce planning. Roles within Seller Support at Amazon offer candidates the opportunity to grow and develop skills such as mentorship, coaching, negotiation, process improvement, account management, data analysis, presentation and communication all while contributing to our vision of creating and sustaining a culture of approachable excellence that delivers a remarkable and reproducible Vendors’/Sellers` Experience.
The Seller Support Associate is an advocate for the perfect Seller/Vendor interaction. This is done by serving as the first resolution point diagnosing technical, operational, system and process issues and propose solutions that will remove barriers to enable resolutions for Sellers/Vendors. As a subject matter expert in several platforms and specialties, Associates will educate the Sellers/Vendors on processes, tools, and standards in real-time. This role requires the ability to multi-task utilizing a wide variety of software tools to navigate Seller/Vendor accounts, research and review policies and communicate effective solutions.

The successful candidate will have a commitment to driving excellence in Associate and Seller/Vendor experience. A strong record of customer focus and a keen interest in process improvement are key requirements for this role.

Požiadavky na zamestnanca

Pozícii vyhovujú uchádzači so vzdelaním

základné vzdelanie
študent strednej školy
stredoškolské bez maturity
stredoškolské s maturitou
nadstavbové/vyššie odborné vzdelanie
študent vysokej školy
vysokoškolské I. stupňa
vysokoškolské II. stupňa

Jazykové znalosti

Anglický jazyk - Stredne pokročilý (B2) a Francúzsky jazyk - Pokročilý (C1)

Inzerujúca spoločnosť

Stručná charakteristika spoločnosti

At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

Amazon opened a center in Slovakia in 2011 creating over 1000 new jobs till today. The new center is operated by Amazon /Slovakia/ s.r.o. and is located in Twin city (Mlynske nivy 10, Bratislava). Currently there are divisions like Vendor Contact Management, Financial Operations, Payroll, Listing Specialists, Classification, Amazon Media Group, Mass Vendor Recruitment and more. We even have virtual roles with possibility to work from home.

All open positions together with a job description and contact details can be found on www.amazon.jobs

Počet zamestnancov

1000 a viac zamestnancov
ID: 2891546  Dátum zverejnenia: 2.11.2017