Listing Quality Team Lead

Information about the position

  • Place of work: Námestie 1. mája 18, Bratislava
  • Contract type: full-time

Job description, responsibilities and duties

Are you excited by the idea of developing your team member’s skills? Are you a great communicator with willingness and ability to perform root cause analyses and drive process improvements? Would you like to contribute to improve Customer experience on Amazon Fashion Marketplace in Europe? Then you should consider this role.

Amazon's Seller Marketplace is a large and rapidly growing business where millions of customers transact with hundreds of thousands of sellers, who range from individuals to large retailers. In this context Amazon is looking for a talented, Team Lead, preferably Italian-speaking, based in Bratislava to support the international seller business on the European Amazon websites.

To do this you will need to:

- Set clear goals for the team and help them to deliver results in the most effective way
- Provide on-going support and feedback to the team via regular 1:1s and team meetings
- Communicate with different international stakeholders from across Amazon
- Communicate with Sellers and guide them to improve their offers. Educate Sellers about the tools and features available
- Build knowledge repository's, update and improve processes
- Relentlessly look to research, identify, evaluate, rationalize and propose business opportunities for Sellers.

Requirements for the employee

Required education

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1) and
Italian - Advanced (C1)

Personality requirements and skills

Basic Qualifications:
- Bachelor /Under-graduate degree (preferably in Computer Science or Business).
- Successful experience in people management
- Excellent communication skills, with the ability to face internal partners in a professional manner in English and at least one other language (Italian preferred, but we will also consider Spanish, French or German speakers)
- Attention to detail, good prioritization skills to work on different projects in parallel
- Computer literacy in Microsoft Office (especially MS Excel) applications
- Tech savvy candidates, with desire to work in a fast-paced, challenging environment and passion for delivering great customer experience should apply

Advertiser

Brief description of the company

At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

Amazon opened a center in Slovakia in 2011 creating over 900 new jobs till today. The new center is operated by Amazon /Slovakia/ s.r.o. and is located at the Park One office center (Namestie 1.maja, Bratislava). Currently there are divisions like Vendor Contact Management, Financial Operations, Payroll, Listing Specialists, Catalog, Amazon Media Group, Mass Vendor Recruitment and more. We even have virtual roles with possibility to work from home.

All open positions together with a job description and contact details can be found on www.amazon.jobs.

Main focus of the company's activities

Retail trade

Company address

Amazon /Slovakia/ s.r.o.
Námestie 1. mája 18
811 06 Bratislava
http://www.amazon.jobs
ID: 2816628   Dátum zverejnenia: 21.12.2016