B2B Account Manager with German language (Ref. No.: 455430)

Information about the position

  • Place of work: Námestie 1. mája 18, Bratislava
  • Salary offered (gross): upon agreement
  • Start date: upon agreement
  • Contract type: full-time

Job description, responsibilities and duties

Amazon aims to have the largest and most innovative Business-to-Business (B2B) marketplace in the world. It represents an incredible opportunity to address a vast new market segment and customer base and is an area of high investment for Amazon. This new team is responsible for accelerating sales growth and expanding selection for business customers, by promoting B2B feature adoption amongst the existing Seller base. As an Account Manager in this team, you will build relationships with both existing and new Business Sellers to optimize their accounts to their full potential, help them to adopt new B2B features and work with internal Amazon teams to address their specific business needs.

Roles and Responsibilities

· Assisting customers with Registration and Feature Adoption
· Meet or exceed targets for customer account management
· Educating and networking with key prospect and customer contacts
· Drive customer satisfaction
· Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams.
· Work closely with marketing, merchandising, business development, customer service and other key internal Amazon stakeholders


· Minimum of BA/BS degree or equivalent
· Experience in sales or account management in eCommerce or a similar industry
· Experience contacting and solving companies’ needs, in a target-based environment
· Always does what is right for the customer; relentlessly customer-focused
· Sound business judgment, proven ability to influence others
· Highly organised and results oriented
· Fluent in German and English


· Experience with Tax, particularly VAT, is a plus
· Experience working with legal, product, and internal business owners
· Experience using Salesforce.com or another CRM tool
· Strong analytical skills including Microsoft Excel
· Superior communication and presentation skills
· Ability to thrive in an ambiguous environment
· Ability to prioritize and manage multiple responsibilities
· Creative, has initiative, and can constructively advocate on behalf of the customer
· French/Spanish/Italian is a plus

Requirements for the employee

Required education

University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

ecommerce, B2B, Account management

Language skills

English - Upper intermediate (B2) and
German - Upper intermediate (B2)


Brief description of the company

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. We treat every day like day one. A day to bring in fresh ideas. A day to challenge convention. A day to make more good things happen for our customers. It’s that kind of entrepreneurial spirit that will drive our success now, and reinforce our reputation for great service for years to come. You could be part of it. It’s as simple as this: Work hard. Have fun. Make history.

Amazon opened a Center in Bratislava, Slovakia, creating over 600 new jobs. The new center is operated by Amazon Slovakia s.r.o. and is located at the Park One office center in Bratislava. Currently there are divisions as Seller Support, Financial Operations, Listing Specialists, Catalog specialist and more.

All open positions together with a job description and contact details can be found on www.amazon.jobs.

Main focus of the company's activities

Retail trade

Company address

Amazon /Slovakia/ s.r.o.
Námestie 1. mája 18
811 06 Bratislava


Contact person: Terezia Furjelova
E-mail: send CV
ID: 2798720   Dátum zverejnenia: 11.1.2017