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Senior Listing Specialist
Amazon /Slovakia/ s.r.o.
Place of work
Námestie 1. mája 18, Bratislava
Námestie 1. mája 18, Bratislava
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Amazon's Seller Marketplace is a large and fast growing business where millions of customers transact with hundreds of thousands of sellers, who range from individuals to large retailers. You will join the Seller Onboarding team, helping our Sellers and our Merchant Services teams to get products uploaded and displayed in the optimal way, so that they are easy to find and have high-quality content (images, descriptions).
Summary of Responsibilities
- Provide onboarding support to recruited sellers that build an automated integration with Amazon Marketplace Web Services
- Provide technical guidance, review implementation progress, resolve technical issues and drive all stakeholders toward launch
- Gather facts and metrics about seller issues that need to be driven to solution
Identify areas for operational improvement for sellers
- Engage with the Sellers on a regular basis to onboard their content onto the Amazon platform.
- Integrate Seller content to the Amazon platform using Excel templates and in-house tools, working with European Business Teams
- Work with Sellers to gather pain points in the listing process and educate them about the tools and processes which can make integrating easier
- Work on additional projects, help improve new tools and create new SOPs
Summary of Responsibilities
- Provide onboarding support to recruited sellers that build an automated integration with Amazon Marketplace Web Services
- Provide technical guidance, review implementation progress, resolve technical issues and drive all stakeholders toward launch
- Gather facts and metrics about seller issues that need to be driven to solution
Identify areas for operational improvement for sellers
- Engage with the Sellers on a regular basis to onboard their content onto the Amazon platform.
- Integrate Seller content to the Amazon platform using Excel templates and in-house tools, working with European Business Teams
- Work with Sellers to gather pain points in the listing process and educate them about the tools and processes which can make integrating easier
- Work on additional projects, help improve new tools and create new SOPs
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2) and German - Advanced (C1)
Other knowledge
XML - Advanced
Number of years of experience
3
Personality requirements and skills
- Bachelor degree (preferably in Computer Science or Business) and 3 to 6 years of relevant working experience
- Advanced computer programming logic, ability to work with IT systems, understand and work with XML feeds, SQL/DW would be an added benefit
- English and German with the ability to face external and internal partners in a professional and mature manner.
- Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required
- Advanced computer programming logic, ability to work with IT systems, understand and work with XML feeds, SQL/DW would be an added benefit
- English and German with the ability to face external and internal partners in a professional and mature manner.
- Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required
Advertiser
Brief description of the company
At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.
All open positions together with a job description and contact details can be found on www.amazon.jobs.
All open positions together with a job description and contact details can be found on www.amazon.jobs.
Number of employees
1000 and more employees
ID: 2677372
Dátum zverejnenia: 6.9.2016
2016-09-06
lokalita: Bratislava Pozícia: Business Analyst, Business Intelligence Specialist, Customer Support Specialist, User Experience Expert Spoločnosť: Amazon /Slovakia/ s.r.o.