Seller Support Associate - English Language

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. To expand the selection of products available to customers Amazon engages with Sellers who offer their catalog of products on Amazons’ global e-commerce platforms.
In that context, Seller Support teams act as the primary interface between Amazon and our Sellers. We obsess over providing world class support, technical assistance and account management services to our global partners. We strive to predict the Seller's needs, create innovative self-help tools and provide solutions to help our partners better serve their customers and grow their businesses.

Seller Support at Amazon provides candidates with an opportunity to join a diverse, multicultural team with direct partnerships across extensive worldwide locations. Amazon and Seller Support pride ourselves on growing talent and leadership from within, offering multiple career paths in areas such as people management, program management, technical support, HR, training & development and workforce planning. Roles within Seller Support at Amazon offer candidates the opportunity to grow and develop skills such as mentorship, coaching, negotiation, process improvement, account management, data analysis, presentation and communication all while contributing to our vision of creating and sustaining a culture of approachable excellence that delivers a remarkable and reproducible Seller experience.
BASIC QUALIFICATIONS

LOCATION (Bratislava)
LANGUAGE REQUIREMENTS (English; additional languages would be a plus)
High energy, solution focused with a passion for customer service. The ideal candidate will demonstrate keen logical thinking and analytical skills, with the ability to understand and empathize with sellers. Willingness to work to high performance targets as well as an inquisitive and improvement based approach to work are critical competencies for this role. The Seller Support Associate demonstrates end to end ownership of every seller interaction and couples this with proactive problem solving to provide exceptional support to sellers.
· Language: Native or fluent English
· Additional languages would be a plus
· Education: University graduate
· Technical (Computers & Internet) savvy is required
· Data analysis skills and proficiency with Excel is required
· Strong prioritization and time management skills, with a high degree of flexibility.
· Demonstrates effective communication, composure, and professional attitude
· A great deal of personal initiative and strong hands-on attitude along with creativeness, decisiveness and results-driven mentality for a business-focused way of thinking
· Able to work within a cross-functional team
PREFERRED QUALIFICATIONS

· Experience within a customer service environment preferred. Desire to expand skills into new areas
· Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox

Please submit your CV in English