Learning Manager – Financial Operations

Amazon /Slovakia/ s.r.o.

Place of work
Námestie 1. mája 18, Bratislava
Contract type
full-time

Information about the position

Job description, responsibilities and duties

As a Financial Operations Training Program Manager, you will be required to handle end to end of all training programs delivered on site, including designing, developing and delivering content, performing the TNI&A activities and facilitate the monthly training calendar set by the Amazon Finance University (AFU) support center team.

Top Skills
· Comprehensive knowledge and proven application of learner centric, performance based, instructional theories and adult learning principles in multi-modal instruction.
· Experience in delivering learning solutions for various types of audiences.
· Ability to communicate effectively and efficiently with stakeholders at various levels.
· Experience using a Learning Management System (LMS) for hosting, data collection and reporting purposes.

As a Learning Manager
· You will partner with the AFU-Support Center team and enable smooth execution of the Training Needs Identification & analysis process for the Bratislava (BTS) site.
· You will be the Single Point of Contact for all learning related queries for FinOpS employees in BTS.
· You will gather direct and indirect feedback from stakeholders and contribute to the designing of training strategy and structure of programs at BTS.
· You will be responsible to identify a regular monitoring process to check the effectiveness of training intervention on the floor.
· You will be required to communicate with the business/process owners, other trainers, site managers and management to ensure the trainings are conducted on time and with sufficient resources and facilities.
· You will assimilate training material, bridge process gaps between understanding and execution/articulation and facilitate learning in training by organizing and presenting material in a way that is optimal for the target skill being transferred.
· You will build strong skills with the process trainers by coaching and guiding them appropriately in a timely fashion.
· You will evaluate the new hires’ learning curve progress, basis the proficiency scale and testing mechanism defined.
· You will also be required to develop a strong and robust content development standard for all training programs providing support to other trainers within the team.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Number of years of experience

6

Personality requirements and skills

- Bachelors or Masters in any field. English Language diploma will be preferred.
- Experienced delivering communication and behavioral training
- Hands on experience in driving process improvement through learning interventions.
- Proficiency in Training Need Analysis, Training Evaluation Mechanism and effectiveness improvement techniques.
- Strong knowledge of training styles and methodologies, training implementation and evaluation techniques.
- Has the ability to communicate, negotiate and convince with all levels.
- Excellent in listening skills and training consulting approach.
- Has demonstrated ability to quickly learn and work with people from different levels and of different working styles.
- Ability to work independently in a fast-paced and rapidly changing environment.
- A work ethic based on a strong desire to exceed expectations

Advertiser

Brief description of the company

At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

All open positions together with a job description and contact details can be found on www.amazon.jobs.

Number of employees

1000 and more employees
ID: 2423737  Dátum zverejnenia: 4.2.2016