Onboarding Team Lead for Germany

Amazon /Slovakia/ s.r.o.

Miesto práce
Námestie 1. mája 18, Bratislava
Druh pracovného pomeru
plný úväzok

Informácie o pracovnom mieste

Náplň práce, právomoci a zodpovednosti

Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon. Amazon is growing its Marketplace rapidly worldwide. In this context, Amazon Seller Services is looking for a Team Lead to manage a team within Listing Services.

When a Seller wants to sell on an Amazon marketplace, the most crucial stage is the listing of their product information. Our Listing Services team helps Sellers and our Merchant Services teams to get the products uploaded and displayed in the optimal way, so that they are easy to find and have high-quality content (images, descriptions)

Summary of Responsibilities

- Provide clear goals, guidance and vision to the team of Listing Specialists.
- Engaging with Sellers and Merchant Services Team to constantly improve the service and process of listing products.
- Integrating seller content to the Amazon platform using standard item creation templates, working with European Business Teams
- Work with sellers to gather pain points in the listing process and educating them about the tools and processes which could increase the ease and efficiency with which sellers integrate with Amazon.
- Documenting of issues, proactively getting them addressed and process re-engineering
- Relentlessly look to research, identify, evaluate, rationalize and propose business opportunities for the Merchant Services group

Požiadavky na zamestnanca

Pozícii vyhovujú uchádzači so vzdelaním

vysokoškolské I. stupňa
vysokoškolské II. stupňa
vysokoškolské III. stupňa

Jazykové znalosti

Anglický jazyk - Stredne pokročilý (B2) a Nemecký jazyk - Stredne pokročilý (B2)

Osobnostné predpoklady a zručnosti

Basic Qualifications:
- Young professional with Bachelor degree (preferably in Computer Science or Business).
- Excellent communication skills in written and oral German and English with the ability to face external and internal partners in a professional and mature manner.
- Previous experience team lead/coordinator, or supervisory role from a similar environment
- Advanced computer literacy in Microsoft Office applications, especially in MS Excel.
- Interest in e-Commerce/Online Business
- Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required.
- Attention to detail, good in prioritization and high capabilities to work on different projects in parallel.
- Creative and analytical problem solver with a passion for operational excellence.
- Strong prioritization and time management skills, with a high degree of flexibility
- Ability to communicate effectively and provide feedback in one to one and group sessions.

Inzerujúca spoločnosť

Stručná charakteristika spoločnosti

At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

Amazon opened a center in Slovakia in 2011 creating over 1000 new jobs till today. The new center is operated by Amazon /Slovakia/ s.r.o. and is located in Twin city (Mlynske nivy 10, Bratislava). Currently there are divisions like Vendor Contact Management, Financial Operations, Payroll, Listing Specialists, Classification, Amazon Media Group, Mass Vendor Recruitment and more. We even have virtual roles with possibility to work from home.

All open positions together with a job description and contact details can be found on www.amazon.jobs

Počet zamestnancov

1000 a viac zamestnancov
ID: 2197679  Dátum zverejnenia: 12.10.2015