Finance Manager - Operations

The successful candidate will lead a team which ensures that our financial operations are prepared for our continued expansion. This will include managing a team that works with our Retail and Operations teams to ensure we service our vendors in a manner fitting with our "Customer Obsession" philosophy.

The successful candidate will have a strong desire in innovating processes and exceed expectations in a dynamic, fast-paced environment, primarily driving innovation on behalf of customers / vendors.

People Management:
Leading and developing a team of Finance Operations Managers, including hiring, training, and employee development; managing group workload and establishing priorities; ensuring existing policies and procedures are followed; managing annual performance targets and operating budget; creating and monitoring appropriate performance metrics. This position will also act as an escalation point in resolving complex outstanding issues with internal and external business partners.

Project Management:
Solving complex customer/vendor issues and proactively heading off negative service trends. Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures. Development, analysis and improvement of new strategies and procedures. You will have the ability to develop, plan, and implement short and long-range goals. Developing and achieving performance goals and objectives in order to achieve vendor promise expectations.