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German Listing Quality Specialist
Amazon /Slovakia/ s.r.o.
Place of work
Námestie 1. mája 18, 811 06 Bratislava, Bratislava
Námestie 1. mája 18, 811 06 Bratislava, Bratislava
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Amazon's Seller Marketplace is a large and fast growing business where millions of customers transact with hundreds of thousands of sellers, who range from individuals to large retailers. In this context Amazon is looking for a talented, German-speaking Listing Quality Specialist based in Bratislava, Slovakia to support the international seller business on the European Amazon websites and bring improvements to the existing product catalog.
We are looking for a bright and motivated individual to build their career with our Listing Services team. You will join us as a Listing Quality Specialist, working 40 hours weekly on a number of projects to enhance the quality of our product catalog with the goal of improving the buying experience of our customers. To do this you will have to:
- Correct and enhance existing content of products that have high visibility on the Amazon website, but show poor content
- Communicate with sellers who have a high percentage of detail page defects and guide them to resolve the defects by using self-service options available on Amazon Seller Central
- Clearly communicate the benefits of high-quality listings to sellers
- Work with sellers to define timelines and corrective actions
- Identify root causes of listing problems and drive resolution
- Use internal tools and run queries to extract attribute details for items that need to be worked upon to fix the detail page defects
- Identify and implement process improvement initiatives
We are looking for a bright and motivated individual to build their career with our Listing Services team. You will join us as a Listing Quality Specialist, working 40 hours weekly on a number of projects to enhance the quality of our product catalog with the goal of improving the buying experience of our customers. To do this you will have to:
- Correct and enhance existing content of products that have high visibility on the Amazon website, but show poor content
- Communicate with sellers who have a high percentage of detail page defects and guide them to resolve the defects by using self-service options available on Amazon Seller Central
- Clearly communicate the benefits of high-quality listings to sellers
- Work with sellers to define timelines and corrective actions
- Identify root causes of listing problems and drive resolution
- Use internal tools and run queries to extract attribute details for items that need to be worked upon to fix the detail page defects
- Identify and implement process improvement initiatives
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
Language skills
German - Upper intermediate (B2) and English - Upper intermediate (B2)
Other knowledge
Microsoft Excel - Advanced
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
- Young professional with Bachelor /Under-graduate degree (preferably in Computer Science or Business)
- Computer literacy in Microsoft Office (especially MS Excel) applications
- Good communication skills in written and oral German AND English with the ability to face internal partners in a professional and mature manner
- Attention to detail, good in prioritization and high capabilities to work on different projects in parallel
- Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required
- Interest in e-Commerce/Online Business
- Understanding or some experience of SQL/DH is a plus
- Computer literacy in Microsoft Office (especially MS Excel) applications
- Good communication skills in written and oral German AND English with the ability to face internal partners in a professional and mature manner
- Attention to detail, good in prioritization and high capabilities to work on different projects in parallel
- Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required
- Interest in e-Commerce/Online Business
- Understanding or some experience of SQL/DH is a plus
Advertiser
Brief description of the company
At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.
All open positions together with a job description and contact details can be found on www.amazon.jobs.
All open positions together with a job description and contact details can be found on www.amazon.jobs.
Number of employees
1000 and more employees
ID: 1902446
Dátum zverejnenia: 29.5.2015
2015-05-29
lokalita: Bratislava Pozícia: Administrative Worker, Official, IT/Technical Support Specialist, Reporting Specialist Spoločnosť: Amazon /Slovakia/ s.r.o.