Sr Retail Vendor Manager

DESCRIPTION

Are you looking to make an impact on a global scale while advancing your career through continual learning and collaboration?
As part of our diverse and multilingual Retail Partnerships team, you'll help build sustainable success for our valued vendors and empower them to reach more customers worldwide.
Based in our modern, inclusive office with flexible remote options, your day-to-day involves connecting one-on-one with vendors through empathetic dialogue. You'll provide strategic guidance and education to help optimize their performance through consultancy, process improvements and self-service solutions.
This hands-on role is an opportunity to become an expert in your field, while developing meaningful long-term relationships with your business partners. You'll also partner cross-functionally to streamline systems, automate workflows and drive innovation benefiting both our customers and vendors.
Your performance and career growth will be measured holistically based on positive outcomes as well as your contributions to projects, mentoring colleagues and championing inclusive initiatives.
Does this opportunity to continuously learn while making a difference through collaboration excite you? We'd love to discuss how your unique experiences and perspective can help build the future of commerce.
Benefits
We offer a comprehensive benefits package to support you personally and professionally:
• We foster a respectful, flexible and inclusive environment for every teammate, with equal opportunities for professional growth.
• We provide access to a global learning library (self-learning, instruct-led classroom, virtual webinars) and a dedicated mentorship program to continuously learn and develop new skills.
• We provide an extensive onboarding program and continuous learning sessions, from retail knowledge to business and negotiation skills, to set Account Managers for success.
• We offer the opportunity to practice and improve language skills with the possibility of language course sponsorship, based on the business needs.
• We are a 'promote from within' company and firmly believe in career development and progression. 50% of our opportunities are filled by internal candidates and 70% of internal transfers from our team join international teams outside Slovakia.
• Career growth opportunities within the department include Category Manager, Program Manager, Project Manager, Team Manager, Business Analyst
• We work Mon - Fri and offer flexible hours allowing you to come earlier or finish later; helping to improve the work-life balance.
• We provide to the flexibility to work remote 2 days/week alternating with working from the office 3 days/week – upon agreement with your manager.
• We offer the possibility to work from abroad (EU) up to 20 working days a year, upon agreement with your manager.
• We work with multinational cross-functional teams providing international experience and opportunity to travel to other Amazon EU locations
• We hold ~25 sporting and social events that all employees can get involved in; from movie nights and online quizzes to hiking day trips and summer celebrations.
• We work in a modern and friendly workspace with games floor, stand-up desks, chill-out areas, massage room, brainstorming corners.
• We promote Sustainability in the community with site and community events toward our global Climate pledge.
We are committed to an equitable and supportive culture where all identities can thrive. Our inclusive for this position starts from EUR 2200 gross per month and depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development

Key job responsibilities
As a member of our global Partnerships team, key aspects of the role include:

Relationship Management
• Advising a diverse portfolio of EU vendors through empathetic guidance and consultancy to maximize mutual success
Strategic Guidance
• Optimizing vendor operations, visibility and sales through collaborative solution-finding using a variety of internal tools and resources
Continuous Improvement
• Conducting analyses to remove obstacles, streamline processes and automate workflows through cross-functional cooperation
Innovation
• Displaying curiosity, flexibility and initiative to create innovative programs balancing diverse business needs
Professional Development
• Further developing abilities like critical thinking, consensus-building and system navigation to strengthen the team's mission
Community Involvement
• Engaging with stakeholders through transparent communication, training, mentoring and inclusive projects Rather than focusing on individual responsibilities, we view this role holistically - your diverse strengths will naturally vary. What energizes you about collaboratively solving challenges through empowerment and partnership?

About the team
Our diverse team is committed to creating a positive, inclusive culture where all voices are respected and heard. We recognize that bringing together different life experiences and perspectives makes us stronger. We consciously support each person's unique strengths and growth by expanding their skills, knowledge and responsibilities over time. Through 1-on-1 discussions, quarterly career planning, and project opportunities, we help individuals reach their full potential.
We negotiate with compassion and fairness, aware that barriers outside our control can limit some more than others. We strive to understand each person's situation fully and make decisions equitable for all. By fostering a welcoming environment where people feel empowered to be their whole selves, we achieve our fullest creativity and impact. Our diversity is our greatest asset - it enriches our work, expands our thinking and better serves our customers and community.

We are open to hiring candidates to work out of one of the following locations:

Bratislava, SVK

BASIC QUALIFICATIONS

We are seeking a motivated individual to add to our team. Qualifications include:

Communication:

• Stellar active listening, relationship building and presentation skills

Experience:

• 4+ years in a client-facing role with a track record of achieving goals through consensus
• Exposure to a wide variety of perspectives through education, travel or life experiences

Analytical Ability:

• Aptitude for data analysis to identify trends, problems and collaborative solutions
• Comfort working with tech tools and automating processes

Personal Attributes:

• Commitment to inclusive, empathetic and thoughtful dialogue
• Respect for diverse backgrounds, thinking styles and work approaches
• Flexibility to take on changing priorities and new challenges
• Initiative in continually developing hard and soft skills

Logistical:

• Fluent English required, additional languages a plus (see preferred qualification)
• Bachelor's degree or equivalent experience
• Proficient with Microsoft Office suite and learning new platforms quickly

We encourage applicants from all backgrounds to apply. Formal education and experience can take many forms; please share how your whole self would contribute. Accommodations available upon request.

PREFERRED QUALIFICATIONS

While the following are not requirements, they could uniquely benefit the team:

Additional Languages:

• Ability to communicate globally enhances our mission. Languages like IT, DE, FR, ES, Mandarin, more than welcomed.

Project Management:

• Leading complex, cross-functional initiatives to achieve common goals through collaboration.

Industry Knowledge:

• Insights across various categories (Electronics, Clothing and Fashion, Home and Living, Books, Consumables)

Technical Aptitude:

• Strong data analysis, Excel macros, SQL skills to improve processes and automate workflows. Continual learning mindset.

Education:

• Formal and informal qualifications from various paths and places signal adaptation, confidence navigating ambiguity.

International Experience:

• Exposure to diverse cultures through travel, study abroad or global career moves foster understanding others' perspectives.

We aim to remove bias from recruiting. Please share authentic experiences, skills and passions - what truly makes you stand out from any background is welcomed here. Protecting privacy and promoting inclusion are core Amazon values. Our diverse team is our strength; together we innovate and empower vendors globally.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.