Customer Experience Manager

If you are a creative and detail-oriented individual, exceptional at granting wishes to the most demanding customers and if you understand what providing extraordinary customer experiences looks like, if you have a keen eye for detail, if you can come up with revolutionary ideas for service improvement, and are capable of organizing fun activities and events, you might be interested in our brand- new position of CUSTOMER EXPERIENCE MANAGER!

RESPONSIBILITIES
• To assure consistent " beyond expectation" service delivery across the entire organization
• First point of contact with guests
• Daily follow up on guest satisfaction & communication with all departments regarding guest satisfaction
• Daily inspection of entire building with focus on quality, functionality and cleanliness of all guest & public areas
• Organization of guest programs, parties & events
• Spearheading creation of new processes and programs to improve service levels

WHAT WE OFFER
A job in one of the European leading neurologic rehabilitation centers
Interesting and diversified position in a team with international clientele
Various opportunities for trainings & further professional development
Free language classes

Please note that only CVs in English language are taken into consideration.

Adeli Medical Center will only contact candidates that meet the requirenments specified in this posting.