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Customer Service Associate with English, Italian and Spanish language
Talent Solutions - ADECCO
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
For our client a world known company, we are looking for a communicative person with English, Italian and Spanish. If your desire is to communicate daily in different languages, do not hesitate and apply now!
Your main tasks will be:
- Dealing directly with customers either by telephone or electronically and answering different service questions
- Responding promptly to customer inquiries
- Obtaining and evaluating all relevant information to handle service inquiries
- Providing feedback on the efficiency of the customer service process
- Communication and coordination with internal departments
Your main tasks will be:
- Dealing directly with customers either by telephone or electronically and answering different service questions
- Responding promptly to customer inquiries
- Obtaining and evaluating all relevant information to handle service inquiries
- Providing feedback on the efficiency of the customer service process
- Communication and coordination with internal departments
Employee perks, benefits
The company offers a wide variety of benefits:
Language courses, internal and external trainings, career development possibilities, Fitness and wellness center, teambuildings and other financial benefits
Language courses, internal and external trainings, career development possibilities, Fitness and wellness center, teambuildings and other financial benefits
Company on whose behalf the position is being filled
Other administrative and support service activities
Our client is well known leader in the segment of financially oriented solutions.
Our client is well known leader in the segment of financially oriented solutions.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2) and Italian - Upper intermediate (B2) and Spanish - Upper intermediate (B2)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
- English, Italian, Spanish language – advanced
- Strong verbal and written communication skills
- Attention to detail and accuracy
- Ability to Use "Positive Language"
- Previous experience in customer care position is an asset
- Strong verbal and written communication skills
- Attention to detail and accuracy
- Ability to Use "Positive Language"
- Previous experience in customer care position is an asset
Advertiser
Brief description of the company
Talent Solutions has been operating in Slovakia since 2002, and it has built a network of nine branches and onsite offices throughout the country.
Talent Solutions has proven to be a flexible and unbiased company with respect for the specific characteristics and requirements of the Slovak job market, without compromising on the quality of services.
Even after many years on the market, we have not deviated from our mission to anticipate our clients’ needs and adhere to the highest standards that guarantee individual effective solutions.
Talent Solutions has proven to be a flexible and unbiased company with respect for the specific characteristics and requirements of the Slovak job market, without compromising on the quality of services.
Even after many years on the market, we have not deviated from our mission to anticipate our clients’ needs and adhere to the highest standards that guarantee individual effective solutions.
Number of employees
50-99 employees
ID: 2116086
Dátum zverejnenia: 21.5.2015
2015-05-21
lokalita: Bratislava Pozícia: Administrative Worker, Official, Call Centre Supervisor, Call Operator, Customer Support Specialist, Helpdesk Operator Spoločnosť: Talent Solutions - ADECCO