Production Field Service Engineer

For one of our clients – a world’s leading innovative company focused on food processing and packaging with offices in more than 150 countries worldwide we are hiring a Technical Field Service Engineer for its Customer operation.

The candidate will be based in Bratislava and the main responsibility will include delivering technical products and support to customers by providing, commissioning preventative maintenance and troubleshooting services.

WHAT WE OFFER?
-Competitive salary and compensation package
- International working environment
- Continuous development opportunities
- Company car, mobile phone, laptop


KEY RESPONSIBILITIES WILL BE:
-Manage installations of filling lines - prepare customer site, set up the machine, build conveyors and provide support during the installation
- Plan, coordinate and execute the planned preventive maintenance activities to a high standard and in line with agreed procedures, ensure effective and reliable operation of TP line equipment, reinstate the equipment into the production environment
- Analyze, troubleshoot and resolve technical malfunctions and breakdowns. Conduct basic root cause analysis of the problem in order to ensure rapid resolution and/or escalation to appropriate colleagues
- Reduce customers’ operational cost, ensure a high level of customer satisfaction
- Support product creation and life-cycle management
- Handle simple claims and provide technical support and guidance to escalated claims according to the claims processes, including root cause analysis
- Work in accordance with all safety regulations and requirements. Understand the importance of product quality and ensure a safe working culture in the team


KEY REQUIREMENTS ARE:
- Bachelor degree or above in mechatronics, automation with mechanical skills
- Bachelor degree or above in mechanical faculty with god knowledge of automation
- Fluent level of English
- 2-4 years of practical experience in similar position
- Team player, focused on quality and customers
- Willingness to travel extensively - 75% of working time
- Excellent communication skills and development oriented personality
- Work experience in PLC programming is an advantage


INFORMATION ABOUT THE RECRUITMENT PROCESS:
In case you are fulfilling the above mentioned criteria and our position is interesting for you, please send us your CV in English language along with your motivational letter. Adecco reserves the right to contact only selected candidates, given the large number of applicants. Thank you and we look forward to our future cooperation.