Technical Helpdesk with Hungarian & English - relocation provided!

ACS Czech Republic s.r.o.

Place of work
Sokolovská 136d, 186 00 Praha - Karlín, Prague
Contract type
full-time
Start date
14.11.2016

Information about the position

Job description, responsibilities and duties

• Customer service and technical support to customers with smart phones and other telecommunication devices;
• Problem diagnostics and prompt solving;
• Be customer oriented, adjust your communication accordingly to customer type and level of knowledge;
• Be part of the team, keep positive mindset and open communication.

Employee perks, benefits

• Work for one of the most renowned companies in the world;
• Initial and ongoing professional trainings with the focus on products and communication;
• Re-location package;
• Competitive salary, bonuses and benefits, refreshment in the office, relax room;
• The opportunity for professional and personal growth;
• Friendly team;
• Modern office near metro station;
• Working hours: Monday – Friday, 8:00-17:00.

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Hungarian - Proficiency (C2) and
English - Intermediate (B1)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

• Native Hungarian;
• Conversational English;
• Customer care experience is a big advantage;
• Interest in electronic devices;
• Open minded and flexible personality;
• Willingness to learn.

Advertiser

Brief description of the company

ACS Czech Republic s.r.o. is a part of Conduent company. Conduent is changing the way businesses and governments interact with people -- creating client value by modernizing and improving the constituent experience. We're making a difference in these people's lives each day.
We help organizations manage interactions with those they serve: consumers, citizens, employees, patients or commuters, to name a few.
Today's constituent interactions must be digital, personalized and secure. They must meet a range of technical and regulatory guidelines. We work with our clients to co-develop solutions that not only meet these criteria, but also improve their constituents' loyalty and satisfaction.

Company address

ACS Czech Republic s.r.o.
Karolinská 661/4
186 00 Praha - Karlín
Czech Republic
https://www.conduent.com/
ID: 2765313   Dátum zverejnenia: 13.10.2016