Customer Onboarding Administrator

Responsible for :

Facilitating the busy administrative processes within the Customer OnBoarding function to ensure greater efficiencies in delivering Bratislava business targets.

Purpose of the job:

To provide key analytical and administrative support to the Bratislava Customer OnBoarding function.

Key responsibilities:

 First point of contact for resolving and progressing support requests from Customer OnBoarding users of Achilles systems.
 Intermediate to advanced knowledge of Excel
 Contribute to the enhancement of the Customer OnBoarding processes.
 Work using an accurate and analytical approach on all tasks
 Ensuring data is error-free. This is a critical factor as it will be used to manage processes and give important updates on progress.
 Undertaking different related tasks as required.
 Working within a framework of corporate standards and policies
 Main point of contact for initiating the supplier sales cycle process by setting up and assigning opportunities on Achilles CRM system
 Handling incoming and outgoing supplier sales calls as required
 Sending out renewal documentation and payment reminder emails as required
 Sending out campaign documents to customers and sales packs as required
 Creating and maintaining an online and manual filing system
 To carry out any other additional administrative duties as requested.

Reporting to: Customer Onboarding Manager (native English speaker)

25 days annual leave
Meal voucher contribution
Discount to the Gym close by
Teambuilding activities
Free coffee, tea, milk in the office
Nice work enviroment and fun atmosphere