RTR & OTC Team Lead with German and English language

RTR & OTC Team Lead has to manage RTR team and OTC team and deliver daily responsibilities according to agreed processes with the client.

The objective of this role is managing a team that is dealing with different sub processes of the RTR (GL postings, Asset master data and asset capitalization, month end close activities, regulatory reporting, etc.) and OTC processes (incoming payments, miscellaneous billings, reporting, etc.) in line with client´s requirements. The role requires collaboration with the client as well as cooperation with other teams at Accenture and providing client with weekly feedbacks. The Team Lead should provide the feedback and support the team with issue solving, accounting questions and process related questions.

• Works closely with the service delivery lead of the deal
• Directly supervise, co-ordinate and manage RTR & OTC team and corresponding operational activities
• Motivate, counsel and cooperate with RTR & OTC team members
• Coordinate daily operations using different applications as SAP
• Handle operational escalated issues from the team
• Follow escalations; address complaints and resolve problems
• Cooperate in regular review and updates of working instructions and job aids
• Organize regular meetings with client to review daily operations
• Prepare monthly /weekly reports/ad hoc reports
• Responsible for SLA reporting and other performance measurement information & preparation and participation on regular CRB meetings (client review board meetings)
• Cooperates with other teams of the project in Bratislava (PTP) and other delivery centers (Italy, Mauritius)
• Looks for the way how to improve the client and Accenture business, and motivates the team to bring the services to the operational excellence (drive process improvements & innovation activities)
• Coordinate regular trainings for the team
• Ensure full and effective training for new joiners
• Responsible for OE documentation related to RTR & OTC area
• Involvement into other DC activities

• Accounting background (double entry accounting, month-end activities and reporting);
• Previous experience in RTR or OTC area is advantage
• Team coordination experience is an advantage
• Independent problem solving
• Analytical & innovative way of thinking
• Attention to details; responsibility & accuracy
• Very good Excel and reporting skills, analytical thinking (verbal and written)
• Knowledge of SAP - advantage
• Good time management – able to monitor the workload and prioritize; on-time delivery of the tasks
• Multi-tasking & good organizational skills
• Good communication skills (verbal and written) - communication with the team-members & motivation, communication with the client management and senior Accenture management
• Very good interpersonal skills - ability to build and maintain good relationship with client and team members
• Ability to negotiate with client;
• Fluent knowledge of English & German, any other language is an advantage


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