Supplier Enablement Agent with Spanish langauge (float shift)

Place of work
Bratislava
Contract type
full-time

WHAT WILL
YOU DO

• Educate and demonstrate E-Invoicing to suppliers. Communicate the Client prerequisites for electronic invoicing and ensure the supplier understands the importance of it.
• Lead conference calls with suppliers to define and coordinate the timeline and tasks to enable suppliers. Identify, research, report and complete tasks or issues related to implementation.
• Work with customer stakeholders, and Accenture representatives to define invoicing requirements that may be required process change.
• Create and maintain user documentation and all related vendor onboarding processes
• Maintain supplier registration profiles, export as required and ensure the supplier master data is updated in the Client Accounts Payable system
• Perform Supplier Registration and respond to all queries received.
• Train suppliers, assist them with the onboarding steps, troubleshoot if necessary and communicate.
• Effectively manage internal / external client relationships within own area of responsibility and build client relationships in the wider client environment
• Communicate and train suppliers on the E-Invoicing initiative
• Provide status reports and log issues with suppliers to client
• Meet the SLA’s given

WHAT WE
EXPECT

• Helpful and proactive manner is important
• Strong customer orientation
• Drives issues to resolution and good problem-solving skills
• Good interpersonal skills
• Good administration skills
• Comfortable with responding to requests from all levels of the organization
• Ability to work effectively in a team environment
• Good computer literacy (e.g. Word, Excel and PowerPoint)
• Ability to work cross functionally and resolve conflict
• Strong organizational skills and ability to perform under tight deadlines
• Purchasing experience is beneficial
• College Degree
• Excellent English in both Oral & Written
• Excellent Spanish in both Oral & Written
• Job is set up as float shift (9:00-18:00, 10:00-19:00, 14:00-23:00)




“Please mention the Requisition title and your Contact Number in the application to enable us quickly process your candidature”

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ID: 3109989  Dátum zverejnenia: 22.6.2017