Network Support Engineer

Place of work
Bratislava
Contract type
full-time

WHAT WILL
YOU DO

Network support engineer is a member of regional network team, which is responsible for all network related issues (operations, 3rd level support)

The key area of responsibility:
• Manage the Accenture LAN/WAN network for EMEA region as a 3rd level of escalation for any network related issues
• Deliver network services as defined in SLA
• Coordinate and implement complex network scenarios as per the various client requirements
• Implementation of Accenture standards applied to network environments with local and global LAN / WAN teams.
• Participate on periodical review and audits of the network environment
• Manage the implementation of the network policies & procedures to adhere to the security standard of Accenture.
• Ensure adherence to policies, processes and procedures defined for his/her area of work.
• Maintenance of network documentation and create reports

WHAT WE
EXPECT

• Experience in maintenance of LAN/WAN network for minimum 2 years.
• Good understanding and practical “hands-on” experience on:
o Cisco IOS devices (switches, routers) and/or Juniper Junos (switches, firewalls)
o Juniper firewalls (filtering, routing, NAT)
o VRF and Multi VLAN infrastructure
o IPSEC tunnelling, GRE
o BGP Routing, QOS, VOIP
o Following services and features: trunking, aggregated interfaces, VTP, STP,
• must to be communicative, open to internal customers, willing to learn, open to share knowledge and cooperation with a team members
• Able to individually solve problems (e.g. troubleshoot some performance issue)
• Ability to deal with stress of competing priorities and diverging interests within the same immediate time frame
• High energy level and be able to effectively work with various cross functional teams

Language skills:
• English : Fluent

Experience in following areas is an advantage:
• Security architectures/technologies
• ISO27001, ITIL
• Cisco voice technologies (Call Manager, UCCX, Unity, VG, MGCP, SIP)
• Wireless infrastructures
• build databases or creating scripts automating day to day tasks
• network management software

Interested?

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ID: 2733046  Dátum zverejnenia: 22.9.2016