Telecom Analyst with German language (mobile services)

• Mobile voice and data services administration
• Maintenance of the client’s inventory of telecom services
• Service desk and Policy Enforcement
• Ordering of mobile services and equipment
• Communication with the telecom services providers, tool provider and the client
• Telecom and financial reports preparation and analysis
• Invoice validation - collect, review and approve telecom invoices (via telecom database - tool)
• Perform the correct cost allocations to the accounts and invoices, set up the approval flows and manage the invoice through all relevant parties until sent to the client's AP for payment
• Audits of the telecom charges and dispute management

• Min. 0.5 year of relevant client delivery experience
• Strong analytical and investigative skills, ability to search for information in different sources and link them
• Good communication skills in German and English (verbal and written)
• Attention to detail
• Good time management
• Able to cooperate within a team
• Proactive person, willingness to help other teams
• Very positive relationship to the technologies and telecommunications (being able to grasp the telecom terminology fast)
• Work with Excel (user)


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