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Front Office & contract management clerk with Spanish and English language
Place of work
Bratislava
Contract type
full-time
WHAT WILL
YOU DO
• Responsible for completion of straightforward, stand-alone tasks or high-volume transactions within detailed instructions and predefined procedures, especially:
• Responsible to receive, process client requests, manage stakeholders and complete process as per description
• Communicate with the client, internal teams and the suppliers concerning the processed items
• Escalates issues and seeks advice when faced with non-standard issues/problems
• Performs regular standard tasks
• Solves problems largely by precedent with referral to detailed instructions/procedures
• Cooperate on additional critical tasks under the direction of supervisor
• Carry out other duties as stipulated by supervisor
• Manage contract management issues and escalations
• Support other deal teams, especially master data team as stipulated by the supervisor
• Responsibility for processing front office and contract management requests to ensure that the KPIs related to these activities are achieved
• Interacts largely with own workgroup and local deal team, but may also interact with users from other country office
• Working on normal daily hours according to standards and specifications
• Performs skilled work requiring some functional training or job experience
• Subject to regular local supervision of progress against results
• Superior and consistent service delivery with contractual targets met
• Responsible to receive, process client requests, manage stakeholders and complete process as per description
• Communicate with the client, internal teams and the suppliers concerning the processed items
• Escalates issues and seeks advice when faced with non-standard issues/problems
• Performs regular standard tasks
• Solves problems largely by precedent with referral to detailed instructions/procedures
• Cooperate on additional critical tasks under the direction of supervisor
• Carry out other duties as stipulated by supervisor
• Manage contract management issues and escalations
• Support other deal teams, especially master data team as stipulated by the supervisor
• Responsibility for processing front office and contract management requests to ensure that the KPIs related to these activities are achieved
• Interacts largely with own workgroup and local deal team, but may also interact with users from other country office
• Working on normal daily hours according to standards and specifications
• Performs skilled work requiring some functional training or job experience
• Subject to regular local supervision of progress against results
• Superior and consistent service delivery with contractual targets met
WHAT WE
EXPECT
• Fluent Spanish and English language
• Responsibility and accuracy
• Flexibility
• Good team player
• Previous accounting experience or experience with accounting systems are a plus
• Experience with SAP is a plus
• Intermediate Excel and Word skills are essential
• Able to acquire new skills in appropriate time scales
• Sufficient familiarity with/exposure to a number of straightforward processes and standardized work routines to execute them
“Please mention the Requisition title and your Contact Number in the application to enable us quickly process your candidature”
• Responsibility and accuracy
• Flexibility
• Good team player
• Previous accounting experience or experience with accounting systems are a plus
• Experience with SAP is a plus
• Intermediate Excel and Word skills are essential
• Able to acquire new skills in appropriate time scales
• Sufficient familiarity with/exposure to a number of straightforward processes and standardized work routines to execute them
“Please mention the Requisition title and your Contact Number in the application to enable us quickly process your candidature”
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ID: 2038220
Dátum zverejnenia: 5.3.2015
2015-03-05
lokalita: Bratislava Pozícia: Accountant, Administrative Worker, Official, Billing Clerk, Call Operator, Claims Administrator Spoločnosť: Accenture, s.r.o.