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Supplier enablement agent with English (float shift)
Place of work
Bratislava
Contract type
full-time
WHAT WILL
YOU DO
- Educate and demonstrate E-Invoicing to suppliers. Communicate the Client prerequisites for electronic invoicing and ensure the supplier understands the importance of it.
- Lead conference calls with suppliers to define and coordinate the timeline and tasks to enable suppliers. Identify, research, report and complete tasks or issues related to implementation.
- Work with customer stakeholders, and Accenture representatives to define invoicing requirements that may be required process change.
- Create and maintain user documentation and all related vendor onboarding processes
- Maintain supplier registration profiles, export as required and ensure the supplier master data is updated in the Client Accounts Payable system
- Perform Supplier Registration and respond to all queries received.
- Train suppliers, assist them with the onboarding steps, troubleshoot if necessary and communicate.
- Effectively manage internal / external client relationships within own area of responsibility and build client relationships in the wider client environment
- Communicate and train suppliers on the E-Invoicing initiative
- Provide status reports and log issues with suppliers to client
- Meet the SLA’s given
WHAT WE
EXPECT
- To provide high quality customer service to employees and suppliers in response to email, telephone or fax enquiries Aptitudes (functional skills)
- Helpful and proactive manner is important
- Strong customer orientation
- Drives issues to resolution and good problem-solving skills
- Good interpersonal skills
- Good administration skills
- Comfortable with responding to requests from all levels of the organization
- Ability to work effectively in a team environment Technical Skills
- Supplier Network experience
- Knowledge of Ariba preferred
- Procure to Pay process knowledge
- Working knowledge of database applications
- Good computer literacy (e.g. Word, Excel and PowerPoint) Other Expectations
- Ability to work cross functionally and resolve conflict
- Strong organizational skills and ability to perform under tight deadlines
- Prior experience with Ariba software or other web-based purchasing solutions is desired.
- Purchasing experience is beneficial
- College Degree
- Excellent English in both Oral & Written
- Additional Language ( Spanish, German, French ) is a Plus
“Please mention the Requisition title and your Contact Number in the application to enable us quickly process your candidature”
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ID: 1933827
Dátum zverejnenia: 20.11.2014
2014-11-20
lokalita: Bratislava Pozícia: Administrative Worker, Official, Database Administrator, Product Manager, Purchasing Manager, Quality Planner Spoločnosť: Accenture, s.r.o.