Technical Support Specialist

Place of work
Bratislava
Contract type
full-time

WHAT WILL
YOU DO

• Maintain key internal databases – correct data, communicate actively with internal customers to ensure data accuracy
• Create reports for further decision making purposes for management upon request
• Resolve technical problems with tracking tools (in MS Access and SharePoint), identifying solutions and fixes, improving design
• Understand and continuously learn about inner-company methods and knowledge
• Cooperation with other teams in Accenture
• Design/provide regular/ad-hoc reports
• Design new tools
• Help your supervisor to coordinate Tech Masters program, collect innovations and tools in MS Office applications submitted by delivery operations teams, consolidate different tools.

WHAT WE
EXPECT

• Reports (technical part of their creation in MS Access/Excel/SharePoint applications)
• Technical design of data collection tools (e.g. supplier database, category knowledge database, etc.)
• Excellent professional communication, ability to deal with senior management
• Problem solving skills and process thinking
• Proactivity
• Advanced Microsoft Office Skills (MS Access, MS Excel, MS Power point, MS Word)
• Advanced VBA and SQL knowledge,
• Basic .NET, C and other programming languages is a plus

Language skills:
• English: advanced spoken and written

“Please mention the Requisition title and your Contact Number in the application to enable us quickly process your candidature”

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ID: 1812163  Dátum zverejnenia: 24.7.2014