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IT Business Analyst for SharePoint
Place of work
Karadžičova 12, Bratislava
Karadžičova 12, Bratislava
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
We use SharePoint as the strategic platform for Enterprise Content management, Collaboration as well as for self-service Business Intelligence capabilities. Core competencies of the Professional Services Team is the subject matter expertise to translate specific business, content management and collaboration requirements in to the capabilities of tools and services offered within Swiss Re. This includes understanding specific requirements and simplifying creating, storing, sharing, organizing and reusing content and information, automating and streamlining user specific business process centric collaboration processes to facilitate collaborative innovation making the best use of information in a compliant and secure manner. You are someone who has a proven experience in delivering end to end solutions with SharePoint development.
We work in a dynamic, multicultural global environment where business communication is primarily held in English.
As a member of the Professional Services Team, you will provide consultancy service to our internal clients to enable better performance of the Swiss Re business through efficient and effective information management solutions.
This may include:
- Co-Owning the 3rd level escalation issues and act as the interface to 2nd level team
- Be a trusted advisor for SharePoint and related development consulting requests
- Integration of other systems to SharePoint such as Master data management system or provide consultancy to internal domain IT clients on such integration possibilities
- Advise or provide hands on development for proof of concepts of our domain IT clients in either through in-house development or through 3rd Party add-ons.
- Collaborating with relevant teams to provide timely resolution of requests coming in to the Professional Services queue in Contact one , SNOW and Jira
- Provide consultancy and support for strategic project such as Document management and consolidation project in collaboration with various teams involved in an end-to-end service delivery manner.
- Deliver advance no code OOB configured solutions (e.g. using lists, libraries, web/app parts, forms, filters, search customizations etc.)
- Proactively participate in empowering power users with knowledge transfer sessions, quality KB articles, best practices, FAQ and blogs.
- Help users with Nintex workflows and Forms
- Build and maintain trust and good relationships with internal customers, partners and stakeholders with service orientation and to the highest customer satisfaction
We work in a dynamic, multicultural global environment where business communication is primarily held in English.
As a member of the Professional Services Team, you will provide consultancy service to our internal clients to enable better performance of the Swiss Re business through efficient and effective information management solutions.
This may include:
- Co-Owning the 3rd level escalation issues and act as the interface to 2nd level team
- Be a trusted advisor for SharePoint and related development consulting requests
- Integration of other systems to SharePoint such as Master data management system or provide consultancy to internal domain IT clients on such integration possibilities
- Advise or provide hands on development for proof of concepts of our domain IT clients in either through in-house development or through 3rd Party add-ons.
- Collaborating with relevant teams to provide timely resolution of requests coming in to the Professional Services queue in Contact one , SNOW and Jira
- Provide consultancy and support for strategic project such as Document management and consolidation project in collaboration with various teams involved in an end-to-end service delivery manner.
- Deliver advance no code OOB configured solutions (e.g. using lists, libraries, web/app parts, forms, filters, search customizations etc.)
- Proactively participate in empowering power users with knowledge transfer sessions, quality KB articles, best practices, FAQ and blogs.
- Help users with Nintex workflows and Forms
- Build and maintain trust and good relationships with internal customers, partners and stakeholders with service orientation and to the highest customer satisfaction
Employee perks, benefits
- flexible working hours,
- performance yearly paid bonus,
- 5 days plus of vacation,
- eco - friendly bonus,
- paid sick leave,
- other benefits are presented on a personal interview.
- performance yearly paid bonus,
- 5 days plus of vacation,
- eco - friendly bonus,
- paid sick leave,
- other benefits are presented on a personal interview.
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
- Bachelor's degree in computer science with 5 years of experience or 10 years of professional experience in a Business analyst or IT consultant role
- Substantial knowledge of SharePoint and related Microsoft technologies with a minimum of 4 years of working experience, including SharePoint 2010 and 2013 experience
- Ability to translate business requirements in to no code deliverable solutions using OOB features and advanced configurations
- Proven track record in handling technical as well as non-technical clients, ideally as a consultant or information Systems Business Analyst
- Deep and wide understanding of information management, enterprise content management, knowledge management, and search
- Understanding complex technology stacks and their dependencies
- Fulfill customer needs by involving the appropriate teams in a streamlined manner (e.g. partner with Information architecture, Taxonomy , records management, application development services)
- Experience with value adding 3rd party tools such as workflows
- Experience in working in a large organization, ideally in a global environment.
Soft skills:
- Proactive and service orientation
- Professional and target group oriented presentation skills
- Set clear expectations for assignments and ability to convey both positive and negative answers in a professional and reasonable manner
- Strong listening skills and open minded approach with curiosity
- Demonstrate understanding of the organization's mission and strategies
- Ability to identify opportunities to enhance productivity, increase efficiency, simplicity, and add measurable, tangible and intangible values
- Excellent communication skills at each level
- Accountable team player who is able to deliver on commitments
- Substantial knowledge of SharePoint and related Microsoft technologies with a minimum of 4 years of working experience, including SharePoint 2010 and 2013 experience
- Ability to translate business requirements in to no code deliverable solutions using OOB features and advanced configurations
- Proven track record in handling technical as well as non-technical clients, ideally as a consultant or information Systems Business Analyst
- Deep and wide understanding of information management, enterprise content management, knowledge management, and search
- Understanding complex technology stacks and their dependencies
- Fulfill customer needs by involving the appropriate teams in a streamlined manner (e.g. partner with Information architecture, Taxonomy , records management, application development services)
- Experience with value adding 3rd party tools such as workflows
- Experience in working in a large organization, ideally in a global environment.
Soft skills:
- Proactive and service orientation
- Professional and target group oriented presentation skills
- Set clear expectations for assignments and ability to convey both positive and negative answers in a professional and reasonable manner
- Strong listening skills and open minded approach with curiosity
- Demonstrate understanding of the organization's mission and strategies
- Ability to identify opportunities to enhance productivity, increase efficiency, simplicity, and add measurable, tangible and intangible values
- Excellent communication skills at each level
- Accountable team player who is able to deliver on commitments
Advertiser
Brief description of the company
As the world's leading and most diversified global reinsurer, we offer as our core business financial services products that enable risk taking essential to enterprise and progress. Our company was founded in Zurich, Switzerland in 1863, and operates in more than 25 countries and provides its expertise and services to clients throughout the world. We combine financial strengths with experience, knowledge and creative thought to explore new opportunities in the interests of our clients, staff and shareholders.
Number of employees
1700 and more employees
Company address
Contact
Contact person: Lucia Vargova
ID: 2767061
Megjelentetés dátuma: 14.10.2016
2016-10-14
Régió: Bratislava Pozíció: IT Analyst, IT Consultant Cég: Swiss Re