Opis práce

Improve your English while helping customers in international company! Become our AT&T Customer Care Agent!

Place of work
Bratislava
Contract type
full-time

Information about the position

Job description, responsibilities and duties

Is this you?
  • Speaking English (B2 or up)
  • Flexible, open to challenges, eager to learn?
  • Communicative and friendly?

If you scored YES three times, then here is a great opportunity for you:

Customer Care Agent for a global telco company

What will you do:
  • Interact with customers through chat and calls - provide help, advise, education, problem resolution
  • Responsible for delivering customer satisfaction and problem resolution to the customers
  • Responsible for educating the customer on detailed product information

Employee perks, benefits

What will you get:
  • A chance to work in a dynamic multi-cultural environment
  • Solid salary to begin, plus more than fair bonus for shifts, technical skills or C1 certification
  • Planned shifts ideal for time-flexible people
  • Help and support from your team and your manager
  • Attractive package of benefits (Special occasion contribution - marriage and child birth, Universal vouchers, Compensation for income loss due to sickness, Meal contribution, Special working time contribution, Cultural activities and sports activities, Company events, Life insurance, Referral bonus)

Company on whose behalf the position is being filled

Telecommunications

About the company and the product:
Be the voice of AT&T

AT&T are seeking communicative people with good English. You would provide technical support for customers on American market regarding U-Verse product. Having experience with customer care and being enthusiastic about Communication Technologies is an advantage, but you will be trained to become successful Customer Care Agent.

AT&T Inc. is an American multinational telecommunications corporation and it is the second largest provider of mobile telephone and the largest provider of fixed telephone in the United States, and also provides broadband subscription television services.
U-Verse is the AT&T brand name for the package of innovative digital TV, internet and voice solutions to U.S based domestic consumers. Using fiber-optic technology, AT&T U-verse delivers award-winning TV, high-speed Internet, and digital home phone services to 6.1 million U-verse TV customers.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

  • Advanced English skills (written and verbal) – min. B2 level
  • Passion for problem solving
  • Ability to work in multi-cultural global environment
  • Strong interpersonal and communication skills

Advertiser

Brief description of the company

Manpower helps individuals and companies in 73 countries in the world to find their way in a floating world of work. No other agency has so much experience and proficiency. Almost 60 years on the market in the sphere of personnel services, recruitment, personnel leasing, training and consulting is a good guarantee that we can find the best solutions for you.

The company is a holder of a licence to offer recruitment services.

Number of employees

100-149 employees

Contact

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Svojou reakciou na pracovnú ponuku, v súlade so všeobecným nariadením o ochrane údajov 2016/679 (ďalej len „GDPR“) vyhlasujem, že som si prečítal(a) a porozumel(a) obsah dokumentu “Oznámenie o ochrane osobných údajov”, ktorý je k dispozícii na https://www.manpower.sk/ochrana-osobnych-udajov/, a týmto beriem na vedomie, že:

i) moje osobné údaje budú spracúvané spoločnosťou ManpowerGroup Slovensko s.r.o., so sídlom Landererova 12, 811 09 Bratislava, Slovenská republika, IČO: 35958898, zapísaná v OR OS Bratislava I, oddiel: Sro, vložka číslo: 37879/B (ďalej len „Prevádzkovateľ“), v plnom súlade s nariadením GDPR a ostatnými platnými právnymi predpismi, a to spôsobom a v rozsahu uvedenom v dokumente “Oznámenie o ochrane osobných údajov”;

ii) ak si ako vlastník údajov budem žiadať získať viac informácií o spracovaní svojich osobných údajov alebo budem si chcieť uplatniť svoje individuálne práva, môžem kontaktovať Prevádzkovateľa buď prostredníctvom kontaktných údajov uvedených v “Oznámení o ochrane osobných údajov”, alebo cez online formulár “Podanie žiadosti subjektu údajov” na https://www.manpower.sk.

Ako nás kontaktovať
Ak máte akékoľvek otázky či pripomienky k tomuto “Oznámeniu o ochrane osobných údajov” alebo požadujete si uplatňovať svoje individuálne práva, môžete nás kontaktovať písomne buď na adrese sídla spoločnosti ManpowerGroup Slovensko s.r.o., Landererova 12, 811 09 Bratislava, Slovenská republika, alebo prostredníctvom online formuláru “Podanie žiadosti subjektu údajov”, ktorý nájdete tu.

If you send your CV by e-mail, please, add the following text (below) to the CV. Otherwise, your application will not be possible to process further.

By responding to the job offer, in accordance with General Data Protection Regulation 2016/679 (hereinafter "GDPR"), I declare that I have read and understood the content of the document "Personal Data Processing Notice", which is available at https://www.manpower.sk/ochrana-osobnych-udajov/?lang=en, and, I hereby acknowledge that:

i) my personal data will be processed by ManpowerGroup Slovensko sro, with its registered office at Landererova 12, 811 09 Bratislava, Slovak Republic, IČO: 35958898, registered in the Commercial Register of OS Bratislava I, section: Sro, file number: 37879 / B (hereinafter referred to as " the Data Controller “), In full compliance with the GDPR Regulation and other applicable legislation, in the manner and to the extent set out in the“ Personal Data Processing Notice”;

ii) if, as a data owner, I request more information about the processing of my personal data or I want to exercise my individual rights, I can contact the Data Controller either through the contact details provided in the "Personal Data Processing Notice" or through the online form "Submission of data subject request”

How to contact us
If you have any questions or comments about this "Privacy Notice" or wish to exercise your individual rights, you can contact us in writing either at the registered office of ManpowerGroup Slovensko sro, Landererova 12, 811 09 Bratislava, Slovak Republic, or via the online form. "Submission of data subject request", which can be found here.

zatvor
Apply for a job
www.manpower.sk

ManpowerGroup Slovensko s.r.o., Landererova 12, Bratislava 811 09, IČO 35958898, DIČ 2022082359, IČ DPH SK2022082359

ID: 2829867  Megjelentetés dátuma: 28.11.2016